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Product & services pricing
4.32/5
Chance of future purchase:
4.64/5
Shipping & packaging:
4.60/5
Customer service:
4.67/5
Return/Replacement policy:
4.67/5

Verified
5/5

2019-11-29

Excellent service

"These guys know their stuff !! I have used them a few times at different locations. They arrive on time, do their job, and leave. ALL GOOD"


Rep reply posted 2019-11-29
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks so much, glad we could help!”


Verified
5/5

2019-11-28

Efficient and Professional

"The booking process was efficient and friendly, the technician arrived as stated and was helpful, professional and friendly. I definitely recommend Geeks2U and would use them again."


Rep reply posted 2019-11-28
A rep from Geeks2U, Geeks2Uau, has responded:

“Many thanks for the lovely feedback!”


Verified
5/5

2019-11-28

What a relief!

"Tri was lovely - I didn't expect a technician who would be as nice or as good a communicator. I had great confidence in him from the beginning of our one-hour session and in this one hour he fixed every problem I had asked to be fixed when I rang Geeks2U. The phone booking service was also very pleasant and efficient and I was able to make an appointment very quickly. A relief to have my Mac - which was stalling and generally uncooperative - working again (and to have a clear understanding of why this was the case!)."


Rep reply posted 2019-11-28
A rep from Geeks2U, Geeks2Uau, has responded:

“We're so glad to have helped, thank you so much for the wonderful feedback Falco!”


Verified
5/5

2019-11-27

Excellent service

"Had trouble with internet connection which was fixed promptly. I would recommend them highly."


Rep reply posted 2019-11-28
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you for your kind words, happy to have helped!”


Verified
4/5

2019-04-12

Friendly, knowledgeable & timely.

"My Macbook was running out of space. Chris increased the storage size so now my Macbook should last me for another couple years :-)"


Verified
5/5

2019-11-26

They saved me throwing my laptop in the bin

"After de-installing and re-installing Office 365 on one machine multiple times, I was always presented with a message I was not connected to the Internet when I tried to start Outlook - even though I had just downloaded and installed the software. So frustrating - I was almost ready to throw the laptop in the bin when I called them.
They arrived the next day at the agreed time.
The engineer knew why he was there and was able to address the issue without wasting any time.
I was back on line with my email system again within 15 minutes of his arrival.
"


Rep reply posted 2019-11-26
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks ever so much. Delighted we could assist!”


Verified
5/5

2019-11-25

Installing andd set up of new printer to laptop, iphone and ipad

"The experience met what is advertised ie: the technician arrived on time and quickly determined what I wanted him to achieve and then he 'got on with it' He called me when he needed me to do something or try a feature I had asked for to ensure I was happy with the result. What a breath of fresh air to have someone professional and polite who quietly 'got on with the job in hand.!
Thank you Lawrence!
"


Rep reply posted 2019-11-25
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks very much for your comments, we appreciate the feedback!”


Verified
5/5

2019-11-25

Problems with my printer

"My printer would not print colors correctly. The problem was solved efficiently by a pleasant technician from Geeks2You."


Rep reply posted 2019-11-25
A rep from Geeks2U, Geeks2Uau, has responded:

“Thank you so much. Delighted we could assist!”


Verified
5/5

2019-11-25

Old computer made new

"Matthew my Technician was excellent in manner and explanation of all questions I asked and he went over and above helping me."


Rep reply posted 2019-11-25
A rep from Geeks2U, Geeks2Uau, has responded:

“Glad to hear that, thanks so much for your review!”


Verified
5/5

2019-11-23

Connor

"
Connor was amazing. Arrived on time, listened to what I needed, and was very efficient. Very polite and friendly. Great service.
"


Rep reply posted 2019-11-24
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks very much for your review, glad we could help!”


Verified
5/5

2019-11-22

Complete Satisfaction

"Very professional company and I could not speak highly enough of the two staff members who solved all my computer issues.

They are polite and conveyed an enthusiastic approach coupled high skill and detailed knowledge.
"


Rep reply posted 2019-11-24
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks very much for your kind comments, we really appreciate it!”


Verified
4/5

2019-11-22

It was a complex and tedious problem, and it looked very much as though it was resolved

"The very understanding and adept rep did seem to have the problem licked, but I am still back where I was, and the SoundTouch problem still exists.
"


Rep reply posted 2019-11-24
A rep from Geeks2U, Geeks2Uau, has responded:

“Hi there,

Thank you for your feedback, we really appreciate it.

I can see we have been in touch with you regarding your concerns.

If you would like to discuss this further please feel free to call the Geeks2U office on 1300 433 572.

Kind regards,

Tim @ Geeks2U”


Verified
5/5

2019-11-22

Results

"Have used on several occasions over past 5 years. Always arrive on time or contact if delayed. Reliable, knowledgeable, wanting to assist and problem solve. Have to remember these are real Geeks and sometimes have to ask to "decode" but I have found always happy to answer the most basic question. Have had positive outcomes every time and problem resolved. Even assisted me to take on Telstra and improve the service."


Rep reply posted 2019-11-24
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks very much for your review, we really appreciate the feedback and your continued business!”


Verified
5/5

2019-11-21

Such a relief

"My internet connection just disappeared. I have used Geeks2U before. I rang Geeks2U again and spoke with Daniel. He arranged for Chris to come out that afternoon. Daniel and Chris were both pleasant, knowledgeable and easy to work with. They made things easy and I was relieved that the issues were resolved so easily."


Rep reply posted 2019-11-21
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks very much for your kind review, we really appreciate it!”


Verified
5/5

2019-11-20

Great job

"Chris was so helpful.
He explains the problem so I can understand.
"


Rep reply posted 2019-11-20
A rep from Geeks2U, Geeks2Uau, has responded:

“Thanks Elaine, we really appreciate your feedback!”