"Ty was wonderful in rebooking my appointment with technician in a very professional manner.
Technician Jagath was extremely helpful in updating our computer to later software.
Overall very happy with Geeks2U. Thank you "
"They came, they saw and they conquered.
Even though I am fairly tech savvy there are some things I cannot do, and as I get older am finding my confidence waning."
“veni vidi vici, indeed!”
"I found phone staff bright cheery polite and helpful and did what they had to do without question"
“Great to hear!”
"Pleasant, helpful and on time"
“Thanks so much!”
"I am a mature person that is not that computer literate. I was in need of some help as it just wouldnt work properly for me and i had no idea how to fix it. This is my second time for using Geeks2U and what you will find if you use them is :
1) They are easy to book an appointment with
2) They turn up on time
3) They are well priced
4) Experts in their field
All of the above are very hard to find these days, that's for sure. I wouldnt even contemplate phoning anyone else as i have total confidence in the team to fix any problems. "
“Thanks so much for the great review! ”
"%Have been having severe problems with my computer for over 6 months, 2 different techs called out but problem still there.
Rob persevered and lo and behold problem fixed (fingers crossed). It has been over 2 weeks since I have seen the dreaded blue death screen, previously the computer didn't work 95% of the time. Rob is my go to guy in the future."
“That's great to hear! Hopefully it's still behaving itself!”
"Excellent service. The guy was professional, knowledgeable and friendly. He worked through the issues quietly and effectively. I would highly recommend this service!"
“Many thanks!”
"Kevin came on time, and although we gave him a huge dilemma to sort for us, he sorted it! We're very happy and would recommend geeks to anyone who needs help. "
“Thanks for your review, and that's great to hear!”
"Service was prompt, Edgar diagnosed the problem with my laptop quickly and explained fully what was required to fix the problem long term."
“Great to hear!”
"The whole experience was professional. Arrived on time, was polite, competent and capable."
“Excellent!”
"The people who take your call are friendly and knowledgeable, and most importantly, they listen carefully to what your problem is so they can match you with the best person. And the tech guy they sent out to help me was patient and knowledgeable as well. And funny (always a plus :) ) "
"The first 2 tecs just did not arrive . The 3rd one did and made some mistakes and would not come to fix them I had to take the computer to him or wait a week"
“I'm sorry to hear this. I'd really like to look further into your service so if you don't mind, could you please email your contact details to customer.service@geeks2u.com.au - many thanks, Justin.”
"second time around -- Eric was really good, not a time-waster, he was really efficient and positively reacted to my needs"
“Great to hear!”
"
I can only go by the service provided by Jamie, as he's the only Geek representative I've had to date. Jamie was great. Easy to talk to, explained things in a way a non tech savvy person can understand and the questions I had weren't a bother for him to answer. Jamie made the experience easy, and assured my return to Geeks for any further technical needs I have"
“Many thanks for your post!”
"Tommy arrived within the scheduled time.
He was friendly and respectful (no shoe house)
Tried different options to find solution - found it.
Advised about tech that could benefit from upgrading
Addressed other questions without hesitation, all with in the 1hr time frame
Thank you!"
“Thanks for your review Kelly!”
A rep from Geeks2U, Geeks2U, has responded:
“Many thanks!”