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Product & services pricing
4.28/5
Chance of future purchase:
4.62/5
Shipping & packaging:
4.61/5
Customer service:
4.66/5
Return/Replacement policy:
4.67/5

Verified
5/5

2022-01-22

Absolutely Fantastic Service

"Very professional and dam good at their job. Cannot fault their service from start to finish. Price is very reasonable.
"

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Rep reply posted 2022-01-24
A rep from Geeks2U, Geeks2U, has responded:

“Thanks very much for your review Robert!”


Verified
5/5

2022-01-22

Computer setup and file transfer

"Very professional and efficient service. Wouldn't hesitate to use them again and recommend them to others."

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Rep reply posted 2022-01-24
A rep from Geeks2U, Geeks2U, has responded:

“Many thanks for your review!”


Verified
4/5

2022-01-21

WiFi and the internet

"I phoned Geeks2U to exlain the situation I was having with WiFi. The staff were very helpful arranging for a technician to come and try to fix the problem. The technician arrived and got straight to work. He was good and got the internet up and running, but the WiFi/internet keeps cutting out and needs resetting each time. I would recommend Geeks2U for computer problems"

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Rep reply posted 2022-01-24
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much for your review. Hopefully your internet settles down soon so you don't need to keep resetting it!”


Verified
5/5

2022-01-21

Satisfactory Repair Call.

"I was very happy with Thomas performance and efficiency, unfortunately he was confronted with a computer on its last leg despite being only 3 years old. However he cleared up most of my problems and left me with an operating system to my satisfaction, generally I was very happy with his service. Ernie Davis."


Rep reply posted 2022-01-24
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much for your review Ernie!”


Verified
4/5

2022-01-20

Service

"Great friendly and efficient "

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Rep reply posted 2022-01-21
A rep from Geeks2U, Geeks2U, has responded:

“Excellent!”


Verified
5/5

2022-01-20

Very happy customer

"Michael fixed my printing and scanning issues and taught me how to backup to the Cloud and also set up automatic daily backups. Gave me excellent advice and was easy to understand. I’d recommend Geeks 2U to anyone. "

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Rep reply posted 2022-01-21
A rep from Geeks2U, Geeks2U, has responded:

“Many thanks for the review!”


Verified
5/5

2022-01-20

Great reliable service

"Understood the needs/problem - came when agreed and carried out what was required most effectively "

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Rep reply posted 2022-01-21
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much!”


Verified
5/5

2022-01-19

Settling in with a new computer

"Banner arrived on time, was ready to start work and settled to it after a brief greeting. He interpreted my requests, (not in technical language and with lots of ums and ers) and sought clarification of my intentions without being patronising. I had a list of outcomes I wanted from the service and all of them were realised or else I had a solution provided that I could follow up (only 1 item)."

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Rep reply posted 2022-01-19
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much for your review!”


Verified
5/5

2022-01-18

One More Satisfied Customer

"My wife and I really appreciated the entire experience with G2U. It was a ‘shot in the dark’ (the name made us feel a little uneasy-gimicky) but cost was reasonable and result excellent."

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Rep reply posted 2022-01-19
A rep from Geeks2U, Geeks2U, has responded:

“Many thanks!”


Verified
5/5

2022-01-18

Had difficulty with transferring information from my old computer

"Geeks2U were excellent, arrived at the time they stated and were very helpful to me. Shouldn't have tried to transfer the information as I did not know what I was doing. Highly recommend Geeks2U."

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Rep reply posted 2022-01-19
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much Edith, glad we could help with that data!”


Verified
5/5

2022-01-17

Prompt reliable Friendly service

"From the first phone call each person I found them the customer service on the phone very friendly and caring and truly wanting to assist you, to find out what your issues are first and foremost, once the technician was here for my PC he was friendly and helpful, and went above and beyond in his time to help me get my computer Up and running again to which he did, I have used them twice now for different matters and they made appointment with me that suited me after work, I highly recommend GEEKS2U, for service, reliability, prompt and their attention to my needs.
"

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Rep reply posted 2022-01-19
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much for your review and continued business!”


Verified
5/5

2022-01-17

Great service

"Knowledgeable, solution focused and fast"

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Rep reply posted 2022-01-19
A rep from Geeks2U, Geeks2U, has responded:

“Thanks for your review!”


Verified
5/5

2022-01-14

Excellent customer service to book over phone

"Easy to book over the phone, tech came next day and fixed internet connection issue fast."


Rep reply posted 2022-01-19
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much for your review!”


Verified
5/5

2022-01-14

Geeks toU lives up to expectations.

" All of the staff were friendly, helpful, and experienced. My new PC is working smoothly."

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Rep reply posted 2022-01-19
A rep from Geeks2U, Geeks2U, has responded:

“Great to hear! Many thanks!”


Verified
5/5

2022-01-12

Very professional service, quickly identified issues and then resolved them.

"I have been using Geeks2U for about 5 years. The visiting techs have been excellent at identifying the problems and then keeping me informed about what they are doing to (successfully) resolve them. 10/10 from me. These techs have managed to resolve issues within one hour that would have taken me days of frustration – if I could actually have eventually resolved them myself. For me, much better to get in a G2U tech and have my IT problems resolved quickly.

"

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Rep reply posted 2022-01-13
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much for your review and thank you for your continued business!”