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Product & services pricing
4.28/5
Chance of future purchase:
4.62/5
Shipping & packaging:
4.61/5
Customer service:
4.66/5
Return/Replacement policy:
4.67/5

Verified
5/5

2022-02-12

Outstanding Assistance and Help in Super-Fast Time

"Above reproach. Kevin was outstanding and I wish for him to return when I can afford to get my computer completely overhauled. Kevin was very polite and courteous at all times, professional and smartly dressed. He got on with the job as soon as he arrived and I am very happy with his work ethic and attitude."

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Rep reply posted 2022-02-14
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback! ”


Verified
5/5

2022-02-11

"Prompt arrival of technician. All staff were patient and friendly in their approach. Procedures and costs were very clearly outlined and easily understood. Staff organising booking both spoke clearly ( essential for those with hearing difficulties or who are older citizens.) "

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Rep reply posted 2022-02-14
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your feedback, we appreciate it!”


Verified
5/5

2022-02-11

totally beyond expectation

"quick , and easy to understand the problem and quickly sorted ."

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Rep reply posted 2022-02-11
A rep from Geeks2U, Geeks2U, has responded:

“Many thanks , we really appreciate it!”


Verified
5/5

2022-02-11

Now I need a new computer

"Easy, professional, helpful. Didn't get the outcome I wanted but was able to get copies of 2 HDDs so I have everything now to be able to set up the new computer."

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Rep reply posted 2022-02-11
A rep from Geeks2U, Geeks2U, has responded:

“Thanks ever so much, we really appreciate your honest feedback!”


Verified
5/5

2022-02-09

Excellent service

"Dominic was very knowledgeable, patient, and made me feel very comfortable with any queries I had. "

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Rep reply posted 2022-02-09
A rep from Geeks2U, Geeks2U, has responded:

“Thanks so much for the lovely feedback, we really appreciate your feedback!”


Verified
5/5

2022-02-09

Satisfied customer

"Michael was great and as far as I can tell so far - all is working perfectly."

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Rep reply posted 2022-02-09
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for the lovely feedback, glad we could help!”


Verified
5/5

2022-02-08

Desktop Guru

"The technician was very knowledgeable was able to quickly identify the cause and offered sound advise on the replacement part- I would have bought a motherboard that would have cost a lot more than the one he advised for my type of usage. He worked real fast. "

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Rep reply posted 2022-02-08
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for the kind comments, we really appreciate it!”


Verified
5/5

2022-02-08

Superb service for seniors like me!

"My guy came on time, had great customer service skills and was able to speak to me about my systems in a way I was able to understand. The only thing I found challenging was the wait to get through to the scheduling team, otherwise was very happy with the service and the overall results."

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Rep reply posted 2022-02-08
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for the kind comments, we really appreciate it!”


Verified
5/5

2022-02-07

Exceptional Glen is an Exceptional operator. If and when needed you can send Exceptional Glen every time.

"A flashing screen in and out of various screens and unable to operate system.
Exceptional Glen spent time looking for what could have been a virus or Microsoft sending Version 11 to a Version 10 computer.
It is two days since the problem was sorted with no problems at this stage.
"

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Rep reply posted 2022-02-07
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much for the kind comments, we really appreciate it! ”


Verified
5/5

2022-02-07

Always 100% results

"I have been using and recommending Geeks2U for many years and they are always prompt, efficient and obliging."

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Rep reply posted 2022-02-07
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much, we really appreciate the feedback and your continued business! ”


Verified
5/5

2022-02-06

setting up computer

"very helpful and will be useing your sevice again on a second computer"


Rep reply posted 2022-02-06
A rep from Geeks2U, Geeks2U, has responded:

“Thank you so much, we really appreciate the feedback! ”


Verified
5/5

2022-02-06

Awesome knowledge.

"I thought I had a major Issue but they turn it into stroll through the park. "

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Rep reply posted 2022-02-06
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for the kind comments, glad we could help! ”


Verified
5/5

2022-02-05

Email Problems

"Whatever the problem Geeks 2U can fix it. Polite and friendly and always on time they are a lifesaver.
"

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Rep reply posted 2022-02-06
A rep from Geeks2U, Geeks2U, has responded:

“Thank you, we really appreciate the feedback and your continued business!”


Verified
5/5

2022-02-04

These Geeks are worth knowing!

"Geeks2U are true professionals. They stick by their promises: Ruby called me back within the hour to arrange the service call, and Malcolm likewise arrived within the specified hour. He diagnosed my computer's problem and got it running again. Very pleasant to deal with both representatives of Geeks2U, and I would happily recommend them to anyone."

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Rep reply posted 2022-02-06
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for the lovely feedback, we really appreciate it! ”


Verified
5/5

2022-02-04

Great

"Dan has great perserverance"

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Rep reply posted 2022-02-04
A rep from Geeks2U, Geeks2U, has responded:

“Thank you for your kind comments.”