"The Technician knew his stuff"
"Very friendly, help with all my concerns, fixed the problems, and also set up a new computer. All questions answered no matter how silly I thought they were. Would highly recommend . Very reasonable prices. "
“Many thanks . Delighted we could assist!”
"Vang was very businesslike and thorough. I am satisfied that he covered all bases and correctly diagnosed that the problem lies with my printer. I therefore feel confident to buy a new printer. Vang offered me sound advice with regard to both printer and laptop."
“Thanks so much for the lovely feedback. Delighted we could assist!”
"prompt, capable, personable, efficient."
“Thanks so much for the lovely feedback. Delighted we could assist!”
"I have found Geeks most helpful."
“Thanks so much, we really appreciate it!”
"Great service. ! Understood my problem exactly ."
“Thanks so much, we really appreciate the feedback!”
"They were expert friendly and very prompt"
“Many thanks, we really appreciate your feedback!”
"Fantastic, reliable, knew exactly how to fix my problem "
“Thank you, so glad we could help!”
"computer was unworkable because it was covered with a virus, Geeks cleared it up first and then a technician from ? attended to it and removed a faulty battery which I had been using for several year slow but it worked.The only problem i have got with it now is that it would appear that he never replaced a battery in the computer because there is a red warning signal on the plug sign down the bottom right which says no battery detected. How does it work without a battery is my query, and if he never replaced the battery, why didn't he."
“Hi,
Thank you for your feedback, and I am sorry to hear this has happened. Could I please ask you to send through your details to customer.service@geeks2u.com.au? We will give you a call straight away to discuss your concerns. Alternatively, you can call the Geeks2U office on 1300 433 572.
Kind regards,
Jessica”
"I was wanting to set up a new computer and transfer everything from the old one to the new one.
They arrived bang on time and did FAR more than I expected in incredibly fast time. The BEST computer service I have ever experienced."
“Thanks very much for your feedback, we really appreciate it!”
"Have no hesitation in recommending Geeks2U. Friendly, efficient assistance from first contact to resolution.
Best around for prompt, reliable and cost effective computer help and guidance. "
“Thanks very much for your comments, so glad we could help!”
"The receptionist was very courteous and helpful. The technician, Kamal, was just great, explained very clearly what was happening to my computer and gave several ways to fix it. I went with a new computer, prices were given to me and I made my selection. Kamal took the hard drive out of my old computer and took it with him. Three days later I had my new computer installed, all my programs were there, and oh so fast.
Gave Kamal a 20 out of ten, he was brilliant both visits"
“Thank you ever so much, we really appreciate your feedback!”
"Windows was not booting correctly. I searched the internet but could not find instructions on how to fix. Called another on-site reoair Co (who were cheaper than Geeks2U) but said that they would still charge a full fee even if they could not fix the issue. So, I decided to go with Geeeks2U, who offered a money back guarantee.
Michael arrived on time, was presentable and friendly and fixed the issue in under 30 minutes.
Would recommend Geeks2U, and would use them again"
“Thank you for the feedback, we appreciate it! ”
"I had James come in who was very knowledgeable & got my laptop back on track - he also made sure he was covid safe. To help me further I liked how he gave me the option of creating a portable hard-drive with my own hard-drive that he took out of my laptop (so it could be portable & have all my old information in there, should be there as I still havent checked yet but I am confident). It took a little time but we got there in the end. I also freaked out for a few minutes when we couldn't find my word documents but I had them buried within other folders in word so all was good - James was cool, calm & collected thru those few minutes & did very well!"
“Thank you for your kind words, glad to hear we could help! ”
"I lost a hard drive the technician was prompt and knowledgeable, great communication and sorted my problem, thanks very much "
“Thank you for the feedback, delighted we could assist! ”
A rep from Geeks2U, Geeks2U, has responded:
“Thanks so much for your feedback, we really appreciate the feedback!”