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Product & services pricing
3.82/5
Chance of future purchase:
3.98/5
Shipping & packaging:
4.15/5
Customer service:
3.75/5
Return/Replacement policy:
3.71/5

Verified
5/5

2024-09-11

Genuine

"Genuine replacement part for my microwave. Arrived quickly."

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Verified
5/5

2024-09-10

Fast delivery

"The pump for my washer arrived in a timely fashion and my genius son was able to install it successfully. Yay for clean clothes, once again!"

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Verified
5/5

2024-09-10

A good company

"I have a whirlpool washer that had a broken part. Rather then buy from whirlpool directly, I bought from this company. The price was good and delivery was the next day by FedEx. Hard deal to beat. I got the part, did a swap and all is good. The part description said genuiene OEM so what could go wrong?"

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Verified
1/5

2024-09-10

Received broken part and no response

"I’ve attempted to connect with customer support twice due to receiving a broken part. Only response is an auto request for a review. Perhaps something will occur due to this “horrible” review. I am still hopeful this will be resolved, but I am not happy right now. "

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Verified
1/5

2024-09-10

Not what I expected

"Entered my appliance model number and selected the part. In this case a dryer lint catcher. When it arrived it was much smaller. When asked to return they said that I needed to order a second part due to a redesign and I would need to disassemble my j it and install these new parts. I said I am not looking to do that and would like to return. At that point
They issued an RMA but I. Ended company for the shipping. Not a positive experience
"


Verified
5/5

2024-09-10

Stove knobs a success

"I moved into a new home and within 30 days two of my four gas stove top knobs would not work.
I went online and GRP had exactly what I needed, put the Model number and the price was right.
I received the knobs within 3 days and they are working perfectly. Thank you!!!
"

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Verified
5/5

2024-09-10

Great customer service.

"Fast delivery, great price!"

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Verified
2/5

2024-09-10

Good delivery, bad return policy

"I received the part for my microwave (an oven door) but there were no installation instructions. After attempting to install the door, in vain, I considered returning the part, but their return policy is VERY strict and you must pay the shipping yourself. I ended up having a professional install the part to the tune of $139.95. Therefore, I would not recommend this company."

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Verified
5/5

2024-09-10

Dryer bulb

"It was easy and delivered very quickly
"

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Verified
1/5

2024-09-10

Online it was available, but order cancelled.

"The part was out of stock and my order was cancelled. They said that they were not sure when it would be available, so I found another vendor."

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Verified
5/5

2024-09-10

Excellent transaction

"Excellent transaction without any difficulties. I highly recommend this site."


Verified
5/5

2024-09-09

Maytag dryer element

"Absolutely wonderful , no problems at all !"

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Verified
5/5

2024-09-09

Always great delivery service

"I order all my replacement knobs and such from your site. I usually receive my order within 3 days of ordering "

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Verified
5/5

2024-09-09

Satisfied Customer

"Part fits perfectly. Good value, no surprises."

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Verified
5/5

2024-09-09

Bosch dishwasher pannel

"OEM part, just what I needed. Very fast shipping, good packaging, excellent transaction!"

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