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Product & services pricing
3.82/5
Chance of future purchase:
3.98/5
Shipping & packaging:
4.15/5
Customer service:
3.75/5
Return/Replacement policy:
3.71/5

Verified
5/5

2024-06-07

Dryer heat element

"Perfect fit, delivered on time"


Verified
5/5

2024-06-06

Order received on time!!

"My order was packaged well and received on the expected date."


Verified
5/5

2024-06-06

Off balance Washing Machine- Maytag

"WONDERFUL! Fixed my constant off balance washing machine error. Took about 30 minutes to complete the repair myself. 48 year old woman with no appliance repair experience, just you tube videos!"

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Verified
5/5

2024-06-06

EZ to deal with.

"Super fast for an original GE part. Thanks
Dave
"

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Verified
3/5

2024-06-06

Whoopsies!

"The website had an error and listed a part as compatible with my machine when it wasn't. Stinks because the part I need isn't being made anymore. I had to go digging for the original box and take pictures of it for them to authorize a return. Sent it back this week- hopefully I get my refund soon. Otherwise I've had nothing but great experiences ordering from GRP. I've been able to add a few years to many of my appliances. "


Verified
5/5

2024-06-06

Fast and efficient service!

"Parts are exactly what I needed. I emailed the team to assist and they were quick to respond. Ordered and parts arrived as expected. Will be using them again if needed. Thanks again!"

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Verified
1/5

2024-06-06

Horrible

"Horrible customer service, confusing website, lack of images make it nearly impossible to know if you are ordering the right thing. You don't get reimbursed for shipping fees to and from if you make a return and they charge a restocking fee. I will never order from them again."

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Verified
5/5

2024-06-06

5 star

"Everything went great, got the parts quick and got them installed and up and running g do thanks ! Wish the price on the dryer belt wasn’t so expensive sense they sale one at Lowe’s for 13.00 dollars and your charging 45.00 to 55.00 "

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Verified
1/5

2024-06-06

Nightmare in Jacksonville

"The wrong part was sent. One part was not needed. Trying to return parts is a nightmare. The postage was $40 plus I have to pay restocking fees and no telling what else."

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Verified
5/5

2024-06-06

Refrigerator crisper drawer

"Quick, efficient and a perfect fit!"

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Verified
5/5

2024-06-06

Good Transaction , Best Price.

"The part I ordered was delivered as promised. They had the best price for the part including delivery cost."

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Verified
5/5

2024-06-06

perfect

"just what we needed to keep using our dishwasher
as described
arrived quickly
"

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Verified
5/5

2024-06-06

Charcoal Filter

"Easy to order online. Excellent delivery. Installed easily. "

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Verified
5/5

2024-06-05

Parts worked great

"Had to order some new racks for my oven after someone put a non oven safe dish in it. These fit perfectly"

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Verified
5/5

2024-06-05

perfect :)

"The part was delivered the next day. It was an exact replacement. It fit perfectly and has been working perfectly since installation last week. Thank you!"

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