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Product & services pricing
3.82/5
Chance of future purchase:
3.98/5
Shipping & packaging:
4.15/5
Customer service:
3.75/5
Return/Replacement policy:
3.71/5

Verified
5/5

2024-06-03

THANK YOU

"PARTS WERE ALL CORRECT AND ARRIVED REALLY QUICK"

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Verified
5/5

2024-06-03

dishwasher utensil basket

"Thank you for the speedy replacement for my silverware basket. No more frustratingly digging out fallen-through knives and forks! The purchase and shipping process were swift and without issue. "

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Verified
5/5

2024-06-03

100% Satisfied

"It was easy to find the part I was looking for. The correct part arrived in just a couple of days. And, most important, it works perfectly."

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Verified
2/5

2024-06-03

Un satisfied. Will not recomment to others.

"I provided the exact model and part no. for the basket. It came w/o the tops which separate the silver ware. It was not the original part."


Verified
5/5

2024-06-03

Third time I’ve used them

"This is the third time I’ve used them for parts for my dryer. Parts have always been delivered quickly, and parts have always fit properly. Will use them again. "

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Verified
5/5

2024-06-03

Great

"Arrived on time and worked great!"

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Verified
1/5

2024-06-02

Wrong part...

"I received what was clearly the incorrect part and when I called them, I was told they would send an email for me to attach photos so they could "review" my request for reimbursement. After several days I have not received any communication from them and assume I am stuck with the incorrect part."


Verified
2/5

2024-06-02

wrong item shipped

"GPR review yourself here. I ordered correct plastic tub baffle for my washer on 5/21,received a heavy motor instead on 5/28. Called right away and was instructed to email back photo of wrong part,photo of box it was shipped in and photo of my washer model & serial number. sliced my finger open taking bubble wrap off motor. I had to go buy packing tape to box up motor so It could be sent back. Had to burn up my gas driving to and from a FedEx shipping depot. Sent motor back on 5/28. Finally received correct part on 5/31. I gave you 2 stars for this experience what do you give yourself?"

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Verified
5/5

2024-06-02

FIt the AC unit perfectly

"FIt the AC unit perfectly worht the $"

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Verified
5/5

2024-06-02

Did their job

"Product arrived as ordered and in a timely manner. The parts were expensive, but after shopping around, they weren’t more pricey than anywhere else. GRP did what their company was supposed to do."

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Verified
5/5

2024-06-02

Found it and got it quickly

"It was easy to locate the part I wanted. Once selected, it was quickly shipped. I received it within a couple of business days."


Verified
5/5

2024-06-02

Excellent selection

"They had exactly what I needed and delivery time was pretty fast. No tracking provided for ups shipment though :("

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Verified
5/5

2024-06-02

Maytag replacement part

"Very easy to install came fast and was exactly like described. "

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Verified
5/5

2024-06-02

Happy Camper

"My part I ordered is no longer available. So, GRP found me a part that will work for my 20 yr old frig. Thank you "

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Verified
5/5

2024-06-02

Love this website

"I love this website. Easy to find parts for my fridge. Quick delivery!"

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