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Product & services pricing
3.82/5
Chance of future purchase:
3.98/5
Shipping & packaging:
4.15/5
Customer service:
3.75/5
Return/Replacement policy:
3.71/5

Verified
5/5

2024-06-05

Accurate, quick delivery

"As always, I can find and order what I need, and it gets to me quickly!
"

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Verified
5/5

2024-06-05

Provided a genuine replacement part

"It looks to be and fits & functions as if it is a genuine replacement part."

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Verified
5/5

2024-06-05

Quality parts, arrived quickly

"We have an old refrigerator so I wasn't sure we'd be able to find the parts, but GRP came through for us! I even made a mistake on my order (which I made outside of office hours). The mistake contained an errant address. I left a message for GRP and they were able to correct it prior to shipping. Overall, a great company!"

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Verified
5/5

2024-06-05

Very Pleased

"I ordered a new agitator for my washing machine on a Tuesday and it was at my house on Thursday. It works perfectly!!"

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Verified
4/5

2024-06-05

Wrong part

"The part I needed wasn’t pictured so I tried this water valve instead, and it was the wrong part didn’t fix the refrigerator"

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Verified
1/5

2024-05-27

100% Dissatisfied

"Part never arrived. I chatted with FedEx who could not help me. Please HELP"


Verified
1/5

2024-06-05

Inaccurate

"Ordered something, paid. The order was canceled by them. No items in stock. Should do the inventory better before selling things "


Verified
5/5

2024-06-05

Great value and quick shipping

"Thank you great value and quick shipping. We have an older stove and you had the need part!"

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Verified
5/5

2024-06-05

Very happy

"The parts work perfectly. "

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Verified
5/5

2024-06-05

Direct fit part and shipped in timely manor.Great packing of parts

"Excellent will purchase parts again "

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Verified
5/5

2024-06-05

exactly the parts i needed for the dishwasher!

"exactly the parts i needed for the dishwasher!"

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Verified
5/5

2024-06-05

Parts for everything

"Part fit my stove perfectly. Fair price and very quick delivery "

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Verified
5/5

2024-06-05

Everything as expected. Thank you

"Received the correct part in a timely manner."

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Verified
1/5

2024-06-05

Horrible customer service

"Ordered a specific part for my dryer. Had all information correct with model # etc. got completely wrong part. Impossible to talk to a live person. Still trying to jump through all the hoops to return the item. Will never use this company again"


Verified
5/5

2024-06-05

Quality and speed

"Easy to order and fast supply "