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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2015-04-21

"Gigaparts is a great company they have great customer service and support."


Verified
5/5

2015-04-21

"Reasonably priced, lower than most, easy to use website and fast delivery... Definitely will order again"


Verified
5/5

2015-04-21

"My order came quickly and as expected. I will definitely order from GP again!"


Verified
4/5

2015-04-21

"I think the notifications could be done a whole lot better than the way they were done other than that I'm very satisfied and very happy"


Rep reply posted 2015-04-21
A rep from GigaParts, GigaParts, has responded:

“We have investigated and found the glitch that caused your tracking information to be delayed. We are working on a solution to the problem. Thank you for taking time to contact us about your experience. Also, thank you for your kind words. We will look forward to doing business with you for your future product needs.

Sue
Customer Service Lead
GigaParts, Inc.”


Verified
5/5

2015-04-20

"Great communication.
Liked the 1-3 guarantee.
The radio was everything I expected.
"


Verified
5/5

2015-04-20

"giga parts are great always on time,good service always!"


Verified
5/5

2015-04-20

"Easy to follow tracking through the Gigaparts link to USPS tracking info. Quick affordable USPS shipping option also great."


Verified
5/5

2015-04-19

"Everything ordered was on time and as ordered. "


Verified
5/5

2015-04-19

"Gigaparts has great shipping and their expedite fees are reasonable which speeds delivery that much more."


Verified
5/5

2015-04-18

"Great job. Good value, no problems! I will be back I am sure. "


Verified
5/5

2015-04-18

"Very nice website, competitive prices and great service with
fast shipping.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-04-17

"Very satisfied. Fast delivery. Great friendly customer service. I will order again. Great web service..."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2015-04-17

"Thank You to Giga Parts for Fast Delivery!"


Verified
1/5

2015-04-17

"Ordered a 75 amp power supply.......Had fan noise, talked to Jason several times, and a week later still nothing...... I called Ameritron a few days ago and they sent out a new one same day. I've had it two days now and runs good. You left me hanging, SOOO I will NOT be buying ANYTHING else from you all..... and I was a FIRST time customer"


Rep reply posted 2015-04-20
A rep from GigaParts, GigaParts, has responded:

“Thank you for taking my phone call. We appreciate your feedback, we take our customers feedback very seriously, and it will be used to better the customer experience. Our customer service reps have been reminded to keep the customer better informed when they are working behind the scenes to resolve an issue. I am pleased to hear your replacement product is working well for you.

I do hope you will give GigaParts another opportunity to serve you in the future.

Sue
Customer Service Lead
GigaParts, Inc.”


Verified
5/5

2015-04-16

"Great service and price as always!"