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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2015-02-24

"Great products. Good price. Fast delivery."


Verified
5/5

2015-02-24

"Customer Service was excellent and my radio was shipped in a very timely manner. I will definitely buy my next radio here."


Verified
2/5

2015-02-23

"When I placed my order I was not informed "free" shipping = 10 days. I have ordered radios from China and received them at my door in less time. "


Rep reply posted 2015-03-02
A rep from GigaParts, GigaParts, has responded:

“Hi KB9VZU,

I wanted you to know that your feedback is very important to GigaParts.

I researched your order. It was placed on Friday and shipped on Monday. Our processing and shipping is not generally open on the weekend. What you will want to watch for when checking out is the pop up for the Shipping Method. It will pop up with all the shipping options. This is where it states the transit time.

It will read:
Saver Parcel (3-10 Bus. days) - Free!
Expedite Surface 2-6 Bus. Days - $4.00
And it will also state other options like 1, 2 or 3 Business Day Guaranteed and their prices.

I see your order delivered on February 23 which was within 5 business days (Mon-Fri are counted as business days).

I hope this information will be helpful in choosing your shipping options on future orders.

I count you as a valued customer. Please feel free to contact me personally if I can be of future assistance.

Sue Stephens
Customer Service Lead
GigaParts, Inc.”


Verified
5/5

2015-02-23

"Craig was great. Excellent product and service."


Verified
5/5

2015-02-22

"giga parts has always performed in a professional manner and timely service............"


Verified
5/5

2015-02-21

"after a problem with my bank they helped me resolve the problem and delivered in quick fashion . I will use them in the future as well as recommend them. "


Verified
5/5

2015-02-21

"very nice staff will shop with you again"


Verified
5/5

2015-02-21

"Quick shipping... as always."


Verified
5/5

2015-02-21

"SUPER FAST shipping! Great service! Highly recommended! Thank you and I will definitely order from Gigaparts again!"


Verified
5/5

2015-02-18

"Easy Free Shipping! Craig is also very helpful via online chat."


Verified
5/5

2015-02-17

"If u want top notch experience from people you can trust and great prices that blows other ham radio dealers away.. Giga parts is the place to go or visit online.. I bought two items online from them and also used the chat now future to have someone help me buy my new radio equipment and supplies.. And they made sure that I had all the information about what I was looking and and made recommendations and pointed me in the right way.. "


Verified
5/5

2015-02-17

"I purchased the yaesu G-5500 rotor and controller.
every one else wanted $25.00 more.
They were fast, pleasant to deal with and the price was awsome.
"


Verified
5/5

2015-02-16

"Item Excellent item. Shipping a bit to high."


Verified
5/5

2015-02-16

"The ZMF-2982 MFJ Vertical Antenna 80 - 6M arrived quickly and will await a clearing in the clouds before I put it in place. "


Verified
5/5

2015-02-16

"Fast delivery order was exact."