"The title says it all. There is always someone ready to help.

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"My order camed damaged. I contacted Customer Service and I had a replacement item shipped in 3 days!"

"bought a Arrow satellite antenna. Shipping was fast. Always good service with Gigaparts and outstanding support."

"Though a weekly online orderer of a variety of goods -- not a prolific writer.

Lacking were confirmation of shipping, tracking or expected delivery -- really important for factors for a customer that requires awareness of when to expect delivery, and notification that delivery was accomplished or attempted.
In simple terms, inform me of when it was shipped, when it is expected to arrive, and at delivery.

The carton arrived with gaping tear and hole near the top, 65" from the carton base; rectangular cardboard u-cut-out braces were loose, and settled near the bottom of the carton.
Instructions are written with english words and challenging to interpret for this native language speaking American:
"At 200mm inserted position, fix it with the hose clamp."
..."and put the guy-wire by using it."
"Connect your 50Ω Coax Cable(w/t PL-259 Connector) to Feeding Section SO-239,..."
"Check if Antenna Resonance Point is SWR 1.5 or less."
"Please ask the local shop you purchased this product."
How about providing instructions for imperial measurement users, as-well.
Upon initial visual once-over, the components appear well made, with attempts to package them with care.
More at a later time, if relevant; snowing here now, delaying my outdoor installation.

KEØIFT"

"Arrived early and was as advertised. I recommend this merchant to everyone."

"I am new to HAM and needed to buy a radio, antennas and misc parts. I could find parts on Amazon, but they aren't going to help me figure out what I need or answer questions. GigaParts has experts on staff that are happy to help. After ordering, the shipping was fast, the products were well packaged and everything fit together perfectly. I highly recommend GigaParts. "

"I ordered my products and they were shipped out very fast and they arrived in great condition. Service was wonderful and I can't be happier! Thanks!"

"The product that I ordered worked great, and I got fantastic service from Gigaparts"

"GigaParts provide an extensive range of top quality products, and offer exceptional customer service. They ensure their customers needs are fully met. Should there be an issue they make sure it is fully resolved. For an overseas customer these attributes build trust. Treat a customer well, and they'll remember it."

"I searched two other websites for what I needed. “0” search results. Within 2 minutes of starting chat support on Gigaparts.com I had my two items, ready to check out. Bravo!"

"Fast shipping!!! Packaging was wonder and the product top notch. Thanks guys. "

"Received the RCS-8V but upon opening the box I found the switch controller was not shipped with the switch. I requested an RMA to return this incomplete item. Not especially happy the response from GigaParts wanting me to contact Ameritron for resolution when they are the ones who shipped this open box item."

"They were able to deliver the products I needed. Some products became unavailable, but I was able to find replacement items that were even better. If they can not fulfill your order they send you an email to let you know. I like the idea that they will not ship until you reply to the email. They want to make sure that you still need the other items before they ship anything. That saves me from having to return items. No one wants to have to return unwanted items. Overall, GigaParts did a great job on my orders.
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"Orders some ham equipment came virtually next day from Alabama"

"you know what Im saying. They did well."