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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2020-09-03

FT3DR

"I was in the market for a new HT and found GigaParts. Best price around and shipping was great. Fast and the unit was packaged well.
Thank you GigaParts, I will be ordering again soon. Looking for a unit for my vehicle.
"

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Verified
5/5

2020-09-02

Outstanding!

"I really needed this connector for an event that week. I paid extra for quick delivery, and was very relieved when it showed up as scheduled!"

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Verified
5/5

2020-09-02

New HT from Giga parts.

"It was great! Fast delivery everything was in stock. Loved the fact that Pay Pal Credit was available!"

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Verified
5/5

2020-08-29

Great!!!!

"Ordered a FTDX101mPMAX it came when it said it would radio is in shack work great 73S"

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Verified
5/5

2017-04-19

Shipments

"Received my order in record time. Had a customer Service problem with a previous order, they fixed it very quickly and to my satisfaction. Well done team!"

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Verified
5/5

2020-05-16

Great as always

"Had what I needed as usual, and arrived sooner than expected. Can't ask for more than that. "

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Verified
5/5

2020-08-26

Great selection and pricing,

"Fast shipping and a terrific selection. Their ask an expert chat feature makes finding the correct thing very easy. Super Happy with GIGA PARTS. Thanks Guys!"

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Verified
5/5

2019-11-14

Communication and customer service.

"I placed an order for an Icom 7610 and a Samlex power supply. While the web site listed the 7610 as being in stock, a Gigaparts representative contacted me via email and apologetically informed me that the web site was incorrect. They were out of stock and it would be 2 - 4 weeks before they received a new shipment. I asked that the power supply be shipped and informed them that - due to the long wait - I would try and locate a 7610 elsewhere. I give Gigaparts high marks for prompt and courteous communication. I've had a positive experience with every interaction/purchase at Gigaparts. "

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Verified
5/5

2020-08-24

First order was a pleasent experience

"I placed my first order for a rotor from GiGaParts and it was easy and flawless. The website was great, their price was competitive, and I received the rotor in a couple of days."

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Verified
3/5

2020-08-24

No free shipping

"I asked if I could get free shipping on my next order and was refused and I have spent 100.00 in a few months from them"

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Rep reply posted 2020-09-07
A rep from GigaParts, GigaParts, has responded:

“I have tried to call you multiple times. We try to offer our customers the best price available every time they shop. Many years ago we calculated at what point we are able to offer free shipping. We offer free shipping every time you shop, on orders that are $99 or more (not oversized/overweight), for shipments within the Continental USA. When a customer does pay shipping we offer many options so they can pick the best shipping method and cost for them. Thank you for being a valued GigaParts customer.
Sue
Customer Service Manager”


Verified
5/5

2020-08-22

Thanks.

"Received what I ordered in good shape.
With regard to IC-2730 VHF/UHF Mobile Transceiver, your description should emphasize strongly that the head does not mount to the body without a $50+ additional purchase of the mounting bracket. For that reason alone i bought the bracket from Amazon.
"


Verified
5/5

2020-08-21

Had what I needed and delivered

"I needed a portable antenna for my newly built ubitx v6 ( which was also purchased from GigaParts).
The MFJ end fed fit the bill and I took advantage of a sale and purchased. The antenna was delivered quickly and
I am on the air!
Thanks GigaParts
John
"

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Verified
5/5

2020-08-21

Excellent Service!

"These folks deliver as promised!"

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Verified
1/5

2020-08-21

I looked at that ad at least 5 differant times, it did not indicate that it was a carry pouch.

"The ad was not clear as to what was being sold."

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Rep reply posted 2020-08-27
A rep from GigaParts, GigaParts, has responded:

“Hello, Ralph!
I have tried to reach you multiple times to assist with a return of the item. I apologize for the confusion with the listing. Highlighted in yellow underneath the product it states that it is the pouch. It could be that the view on your phone or computer did not allow you to realize there was more to see. I have requested our webmaster to add further indication at the top of the web page so that this doesn't happen again. I do hope you will allow me to assist. We want you to be a satisfied customer!
Sue
Customer Service Manager
GigaParts,Inc. ”


Verified
5/5

2020-08-21

A+ Seller

"Super fast shipping, delivering exactly what I expected. Highly recommended!"

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