"Good service, great pricing and a fantastic deal on an extended warranty bundled with the ICOM IC-9700. However, I was somewhat annoyed when after placing the order, I clicked on the Check Store Stock right below the "Ready To Ship" line and finding out the hyperlink response stated "More On the Way". At first, I thought oh, so now I'll wind-up waiting weeks or more for my radio to arrive. As it turned out, it only took a couple of days for stock to arrive and I got the radio in a reasonable amount of time. No worries. But I do wish the WEB page didn't state "Ready To Ship" when in actual the item wasn't in stock. But I've ordered from GigaParts in the past and have always been satisfied with the results of my purchases."
"THis was the best buy I ever made either on a web site, or on line... Giga parts was fast, also fast to correct mistakes and VERY reasonable in their sales items... I got worried when the box arrived in that the end of the box was crushed but GIGA parts packaged properly to prevent damage that FED EX caused to the box,,, Looks like they just threw it in the truck... Thank you GIGA Parts and I will be going thru you guys to purchase more items I use or want.."
"Excellent Recommendations and Speed of Delivery "
"The best ! My favorite amateur radio equipment supplier"
"I have seen people question whether GigaParts is a legit company. It sure is! My AMD CPU arrived in short order. No issues. Will use again!"
"email sale and i purchase and ship very quick"
"1 shop for product that fits my needs
2 find product at expected price and of good quality
3 product delivered in A+ condition
4 product performs as described
5 Will use service again. not to complicated
6 Happy HAM 73 KB1TK"
"Always fast and easy. What more can I say. A+"
"Easy to find good deals and shipping was fast. Thanks Giga Jiggy!"
"Gigaparts cancelled my order without explanation, and requested I reorder using PayPal. Seems shady."
“Hello! I am sorry for your disappointment. We tried to contact you at the phone number you gave at time of order placement but we were not successful in reaching you so we followed up with the email. Please give us a call at 866-535-4442 between the hours of 9am-6pm and we will be glad to assist. ”
"Awesome experience, fro, start till finish"
"Prompt, received radio 1 day before due. Asked for help with rebate. Answered all questions and emailed me forms and directions. Good job ya'll. "
"Totally happy with my purchase, and Gigaparts is now a preferred buyer for me. Not only for selection but for price. use the chat feature too for questions and very quick response and gave me the answers I needed. "
"Awesome experience!
Ordered new radio
Great communication
Fast shipping
Love my new Icom"
"I’ve ordered several ham radio products from GigaParts and have never had a single issue. Orders are promptly filled and shipped. I’ll certainly continue to use them."
A rep from GigaParts, GigaParts, has responded:
“Hello! If you receive that type of issue again please contact me immediately at 866-535-4442 so we can have the webmaster review and duplicate the behavior. If it is not actually in stock you would not normally get a "Ready to Ship". Thank you for choosing GigaParts!
Sue
Customer Service Manager”