"I ordered an MFJ telescoping antenna and an MFJ 15A power supply. The items were packed into a box which was long enough for the antenna and wide enough for the power supply, but included virtually no packing material to isolate movement. The box arrived with the end crushed and the power supply foot bracket bent. I sent photographs of the damage to GigaParts.

The photographs, showing package damage, suggested shipping damage to GigaPart. After further interaction, we came to the consensus that the packaging process was the root cause.

The power supply was fully functional and I was able to correct the damage to the bracket. I was issued a partial refund for the inconvenience associated with my receipt of a damaged part.

GigaParts Customer Service went the extra mile to reach out to me to understand where the failure had occurred and to help to raise my level of satisfaction."

"I bought an Icom 7300 from GigaParts and it was delivered quickly and packaged appropriately. Some damage to the outside of the box was negated by the great packing they used to protect the box inside. I've never had a problem with GigaParts."

"I expected a week or more not just a few days. Fast service."

"Gigaparts usually has what I need for my ham radio station. "

"Transaction went fine. Dot dit"

"Ease of ordering and prompt delivery."

"Ordered on Saturday evening, shipped out on Monday as expected.
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"I had a very good experience with GigaParts on my recent radio and radio module orders. I would place an order with them again, the prices were the lowest I could find on the internet. And as usual they always have done a great job for me! Nice to not pay sales tax or shipping fees."

"Doing the job! Would order again."

"Love this place! Best prices too!"

"Lowest price and free shipping - order processed immediately and shipped same day. Staff friendly and attentive."

"They have helped me so much in the past especially with my dipole. Current items I ordered are on back order but I can wait. "

"Don't need everything in it,but the USB Light is neater than ****t,lol"

"Great company to work with"

"Shipped out the same week."