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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2017-11-07

Best prices and service

"I shop around and they always have the best prices and service."

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Verified
4/5

2017-11-03

Good company

"My first package arrived damaged and was not double boxed. GigaParts made good and quickly sent another that had been packed properly and arrived in good shape. I have ordered different things before and have always been pleased with the service and parts."

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Verified
5/5

2017-11-01

Prompt excellent experience

"Shipped fast and very well packaged. No problems at all. "


Verified
4/5

2017-10-30

Great product and salesman are very good

"Very good staff and delivery thanks "

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Verified
5/5

2017-10-27

Great, Fast service

"Ordered a Ham Radio Amplifier from GigaParts. They did not have it in the local store, but found one in the Vegas store and it was shipped out and here very promptly. Packed exceptionally well and I am very happy with the overall experience."


Verified
5/5

2017-10-08

Gigaparts is the best

"Excellent prices, great inventory and fantastic service. I buy all my ham radio equipment from Gigaparts."

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Verified
5/5

2017-10-23

Good service in filling my order

"I was pleased with the service and quick delivery of my items. I have used the online chat feature to ask questions and was real impressed with the very quick answers. I will continue to shop with Gigaparts first in the future."


Verified
5/5

2017-10-23

was as advertised

"item came in on time and in good condition. was as advertised and will work for my application. using to be able to raise a vertical antenna up and down to test, make repairs when needed"


Verified
5/5

2017-10-23

New Icom 7300 New mike and power supply.

"Every thing came on time and was perfect.
Thank you,
Larry
"


Verified
5/5

2017-10-21

First time customer, I couldn't ask for a better experience!

"Tech was helpful and knowledgeable, customer service was great, shipping was fast and the price was low! All said, everyone was more than helpful. I will be a return customer!"


Verified
5/5

2017-10-20

A+

"Quick. Exactly as described. Thanks"


Verified
3/5

2017-10-15

Never sent a tracking number

"Was never sent a tracking number had to contact them to find out. Had two different invoice numbers so I don't know what that was all about I only purchased 1 item. "

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Rep reply posted 2017-10-25
A rep from GigaParts, GigaParts, has responded:

“Thank you for taking my call! I apologize that you did not receive a tracking number. Those are generally sent out automatically after the end of the business day to your email. There may have been a glitch in our system or we have had them to go to customer's junk or spam folder. The confirmation number starting with 0000 is sent as your confirmation number for your payment. The second number is when your order comes into our order system. We can use either number to access your order. I'm sorry for the confusion.
Please feel free to contact me personally if you have any future problems or questions. It would be a privilege to assist you. Your business is very important to us!

Sue
Customer Service Manager
GigaParts,Inc. ”


Verified
5/5

2017-10-14

Ameritron Cable Order

"I received my order very promptly and in great shape. I have always had a great experience with GigaParts"

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Verified
5/5

2017-10-09

Great customer service. Fast response

"They forgot to ship one of my items but after a quick phone call they sent the item quickly, plus they responded by phone to confirm that the issue was resolved."


Verified
5/5

2017-10-09

Very pleased!

"Good product, promptly delivered.
Will be a repeat customer!
"