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Product & services pricing
1.25/5
Chance of future purchase:
0.59/5
Shipping & packaging:
0.81/5
Customer service:
0.32/5
Return/Replacement policy:
0.45/5
Featured Review


Verified
5/5

2024-07-15

Super quick and easy

"Its a great option to have and it was so fast and easy to set up"


Verified
1/5

2024-07-15

Poor delivery time

"Ordered 2 pair of glasses on June 27th as of July 15th , no shipment.

Tried to cancel and they indicated that I may get a refund in 7-10. Act of congress to get a cancellation and refund.
"

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Rep reply posted 2024-07-16
A rep from GlassesUSA, GlassesUSA Customer Care, has responded:

“Hi,

We’re sorry to hear that you experienced difficulties with your glasses order. At GlassesUSA.com, we are committed to ensuring that our customers’ needs are being met. We would be happy to provide you with an update, however, your review included an incorrect order number. Our Customer Care Team is available 24/7 on Live Chat at GlassesUSA.com or by phone everyday from 7 am to midnight EST at 1-844-244-1186.

Additionally, you can check out our Help Center and get instant answers to the most common questions. https://support.glassesusa.com/hc/en-us

Our apologies for any inconvenience.

Yours truly,
GlassesUSA.com



Verified
5/5

2024-07-15

Easy to use

"I love this website it easy & fast to put in your prescription for contacts and they always have deals!!"


Verified
4/5

2024-07-15

Really reliable

"It's my second time getting glasses from Glasses USA really positive experience I just hope this time it gets here much faster than the last time"


Verified
5/5

2024-07-14

"Website very easy to use. Lots of choices.
"


Verified
5/5

2024-07-14

Easy to Jase and great price

"Website easy to use and great price"


Verified
5/5

2024-07-14

good experience

"fast and easy to fill out info."


Verified
5/5

2024-07-14

Excellent ease of order

"Simple process and was easy use along with digital try on. "


Verified
5/5

2024-07-14

Great website

"Very User friendkly website."


Verified
1/5

2024-07-13

Misleading

"Takes money and then doesn’t complete order"


Rep reply posted 2024-07-14
A rep from GlassesUSA, GlassesUSA Customer Care, has responded:

“Hi,

We're sorry if you encountered any difficulties while placing your order. Your order was received and an order confirmation was sent to you. We will keep you updated throughout the process.

If you require any assistance, our Customer Care Team is available 24/7 on Live Chat at GlassesUSA.com or by phone everyday from 7 am to midnight EST at 1-844-244-1186.

Additionally, you can check out our Help Center and get instant answers to the most common questions. https://support.glassesusa.com/hc/en-us

Thank you for choosing GlassesUSA.com.

Yours truly,
GlassesUSA.com


Verified
5/5

2024-07-13

Quick service, easy checkout

"loved the 30% off coupon and easy to order"


Verified
5/5

2024-07-03

Easy to update prescription

"After 3 years, updating prescriptions. Online experience is in easy steps."


Verified
5/5

2024-07-04

I can SEE why this site is so popular

"I've needed new glasses for years. I finally got a new prescription but still let it collect dust. Finally, I got fed up and started looking online. BOOM! Finding GlassesUSA - on INDEPENDENCE DAY - had to be a sign. Picking frames was easy and entering my prescription was easier. Can't wait for my fresh pair to arrive."


Verified
5/5

2024-07-12

My Eyes are Adored

"Love GlassesUSA it’s easy to order online. The products are worth buying. The deals coupon are available to apply makes placing order faster. "


Verified
5/5

2024-07-12

Great Deal

"Excellent choices and prices"