"It is very easy to place an order and get the tracking of your order."
"I recently ordered another product from Global Industrial, as I have done in the past. The product was sent out and was delivered promptly as expected. Javier Mendez is always on top of our account checking in occasionally, without being over bearing, to ensure our needs are being met. Thank you for always delivering great service."
"I received a quick response with regard to the item I wanted to order. I sent a Requisition Order and received a notice that my item was being shipped. I received the correct item ad in a timely manner. I am, however, still waiting for the signed Purchase order to be returned so I can put them on our bill list for payment. I have sent them 2 emails telling them this but still (2 months later) have not received the signed PO. Their service with responding and getting me the item I need was on point !
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"Expedient and knowledgeable! Pleasure to work with."
"The rep from Global Industrial does a good job at calling to make sure we know when our order is coming, and then calling again to be sure everything was satisfactory. Very professional and still personable. Thank you"
"great product and excellent price"
"it's a pleasure to work with Sean Horan and also your website"
"I order from Global whenever I can. Never a disappointment. Thanks."
"Always fair pricing and prompt delivery. "
"Our Global rep is very responsive when I have questions or need a quote. We have also been very happy with the products we have purchased. "
"Will keep using Global in the furture."
"I found your web site very easy to navigate. The purchasing transaction was very smooth. I did receive a telephone call a couple of days after the purchase and was told that I would be assigned a representative to assist with future purchases. I have yet to hear from that representative and that was over one week ago.
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"Great sells service in helping find what i was looking for."
"Wrong product sent and no respnse to fix it"
"Takes care of my every need! Customer service is excellent."
A rep from Global Industrial, GlobalIndustrial2, has responded:
“Thank you for your feedback in regard to your shopping experience with us.
We will have a representative contact you directly for a resolution.
We strive to provide excellent service with every opportunity. It is regretful this experience did not convey that message.”