"Ask 3 times about the product and was assured it was what I needed. When product arrived , the rep was clearly ill informed about her own products. "
"I feel so fortunate to have found Global. They have everything! Their customer service is friendly, reliable and they often offer discounts, which are a nice added surprise. If you have not tried them, give them a try. Anyone you speak too will be helpful."
"I ordered a solid table to hold my wife’s real slot machine!! The table is perfect, arrived when promised, and is exactly as it was described on the web site. "
"Making orders over email is very easy, and I get a quick response back every time."
"My account representative is not responsive; the company in general is good."
“Thank you for your feedback in regard to your shopping experience with us.
Your concerns have been forwarded to upper management for review.
We strive to provide excellent service with every opportunity. It is regretful this experience did not convey that message.”
"EXCELLENT CHOICES, GOOD PRICES."
"I ordered a product from Global Equipment Company and they sent me the wrong product. I returned the product - Wasn't even loaded off the truck and the company will not give me my money back. They are charging me $600.00 in shipping fee's for sending me the incorrect stuff..... I will never order from these people again.... This company ****!"
“Thank you for your feedback in regard to your shopping experience with us.
We have processed a credit for your dissatisfaction that should refund back to your original method of payment within 30 business days.
We strive to provide excellent service with every opportunity. It is regretful this experience did not convey that message.
”
"Prices with Global Industries are great. Product is everything they advertise and it arrived in great time. Customer service is great to work with as well. "
"After Months of trying to get resolution hopefully this is resolved. "
"Product was as stated on the site and delivered on the time stated. "
"Global Industrial was very helpful in connecting me with the proper representative for my transaction. I was able to get what I needed."
"Very nice product! Fast shipping and a quality product. "
"Good good
Just like normal I call your guy ask if has what I want he says yes or no I give him my c/c num if he says yes then in a couple of days I have my stuff its kinda like magic.
"
"It was easy to shop and unit was shipped very quick. Satisfied. "
"I had a question regarding custom colors. Rep responded promptly. Items ordered arrived when expected. "
A rep from Global Industrial, GlobalIndustrial2, has responded:
“Thank you for your feedback in regard to your shopping experience with us.
Please contact our Customer Service team at 800.645.2986 for assistance with the item incorrectly received.
We strive to provide excellent service with every opportunity. It is regretful this experience did not convey that message.”