"They intentionally damage returned products so they don't have to accept your return. When I tried to return a pair of brand new sunglasses (I tried them on once and nothing else), I was very thorough to check for fingerprints or scratches before shipping them (they say returns with fingerprints or scratches may not be accepted-fair enough).
However, when my return was processed, I was told there was a clear scratch right in the middle of the lens, so my return could not be accepted.
They shipped it back, and sure enough, there was a deep, unnaturally uniform scratch perfectly in the middle of the lens. This scratch was not there when I shipped the sunglasses to them. I am not stuck with a damaged product I do not want, and down an extra $10 for the shipping.
Assuming they do accept your return, you will not be refunded for any shipping and will be charged a 15% restocking fee. Do not buy from this company"

"I ordered a Pair of lenses from go optic.com and they were installed perfectly in the frame that I chose. I know that this can be a challenge sometimes working with very thick RX lenses. Pair of lenses from go optic.com and they were installed perfectly in the frame that I chose. I know that this can be a challenge sometimes working with very thick RX lenses This is the second online I were company that I have used in this experience was a lot better than the last one. I highly recommend go optic over using another company."

"my daughter was skeptical about buying frames online so I thought it would be worth a shot. the frames we found made by Gucci look great on her and she saves money by getting them through go-optic.com online. Not a bad deal considering the price of the lenses as well."

"I ordered a frame, I couldn't buy it because they didn't accept a shipping address different from the billing address, they wanted to send it to the billing address even tho I was telling them I wasn't there because I was on a trip, anyways, I had to borrow a card from someone who lives where I'm on vacation in order to be able to buy them, really!?

YOU SOULD REALLY CHANGE THAT!"

"For the type of sunglasses that I like, they seem to have the best selection and so many frames to choose from. I lost a pair of shades that I was in love with yeats ago and they had a newer revised version of it in stock. Seems liek most omnline stores only carry the latest and the greatest. However, Go-optic seems to have a lot of what i'm looking for."

"Customer service is impecable with this store. Thereps were so kind in spending nearly 30 minutes on the phone with me in helping me choose a frame and lens combo that would look right on my face (considering I have a weird shaped face and head) I highly recommend shopping here."

"easy to use website and it carried many of the manufacturer I was looking for."

"Very satisfied and willing to purchase in the future."

"I finally received ny order after a month of waiting, and the sizes of my glasses were wrong.They give you a 30 day guarantee, but if you don't like anything to do with your glasses, you will never get a full refund or a free exchange. You will only get 50% credit back for the lenses and there is no refund on lenses without an exhange. Regardless of your problem, they will only partially give you money back. So you either keep the pair that doesn't fit right, or pay more to have them correct the size."

"Affordable prescription frames on their site and free ground shipping in USA. The pricing and returns policy are fair and customer service was thorough to say the least. You don't always find this w/ online stores but competitive stores have an abundance of the greatest features that an online shopper usually needs."

"So many of my frames have either gotten warped or I lost them. Glad that I can rely on go-optic to always have the types I like in stock and only take a few days to get to me. Great concept and awesome delivery."

"The frames are of low quality. Corrosion occurs in approximately 3 to 4 months. They do not replace the product. They say it's the oiliness or the acidity of your skin. I wear glasses at 23 years old and have never had this problem. Frames are expensive and of poor quality.
I sent the pictures to them, and in less than a minute the attendant blamed the oiliness of my skin, the humidity of the environment, and the acidity of my skin. This is a scam"

"I had a lot of questions (as usual) and you replied to emails almost immediately and addressed my numerous concerns one by one. That's ultimately why I went with you. Thank you, will definitely be back when I need another pair,"

"Funny that I didn't see the other reviews until after I completed my purchase but I had a great shopping experience with Go-Optic. I guess it really just depends on the frame you get because these are worldwide brands. Some probably take longer to get than others..idk.. I got my Ray bans in 4 days as expected. "

"I’ve spent years buying frames with local opticians everywhere I have moved. It got pretty expensive and decided to shop online. I browse through I browse through a few online stores but eventually like the selection that Go Optic had offer. I called ahead of time because they had a frame that my local guy didnt have. Price was reasonable and arrived ontime"