"I still haven’t received my glasses. They were sent to the wrong address. Upon receiving them back they did not expedite the delivery to me. I ordered them over a month ago. "
"I am very happy with the glasses bought for myself and my husband from Goggles4u. This is my 3rd purchase and would definitely recommend them ."
"Advertising did not prepare me for the month long wait. However, if you are not in a hurry ho ahead and order them.
I would like to see them offer lenses that will darken in a car."
"I decided to order 2 pair of readers. You buy cheap ones and an arm breaks off within 10 days. I found myself ordering them 5 pair at a time. This is the 6th pair of glasses I've ordered for my family and myself since January. We are extremely happy. I used to work in and expensive Optical Store. These are reliable frames and quality lenses. I've now ordered readers, sunglasses, progressives and single vision."
"When it says 2-3 weeks it will be delivered. It means business days. And the only way you would know that, is if you went into the terms of service on their web site (You looked for it). It it not indicated in any way shape or form in the selection nor purchase process. I believe this to be very misleading. I'm not happy!"
"The best place for a new pair of glasses ! Thanks"
"Accidentally rolled over on my new frames. So I quickly reorder a frame and they just came today. So local company will switch out the lenses and I'll have my favorite glasses again. And I still didn't spend what the doctors office wanted to sell me a full set of glasses. Thank you"
"Can't beat the price! Price, quality and service all great! I bought approximately a dozen pairs over the years and will continue to purchase from Goggles4U. Thank you!"
"Im sp happy with price, quality an quality i keep ordering"
"The glasses themselves are great. I wish they had come sooner, and the tracking of the shipping progress was pretty non-existent on your site. However, the end product is the most important and that was top-notch. "
"Good prescription lenses but frames not as sturdy as I expected. Their frames mail improve with increase in cost. This should be mentioned in description."
“Hello Terry,
Thank you for taking the time to share your unfeigned feedback and we are sorry to learn about your dissatisfaction. Please know that we do not compromise on the quality of our product by providing the best possible prices online, however, this is of deep concern that the quality didn't meet your expectations.
Your feedback has been escalated ahead for betterment purposes. We hope to serve you better in the future.
Regards,
-Goggles4u”
"Everything is always good with goggles 4u. So easy to order and delivery is always on time. Thank you."
"I really can't say anything negative about the company itself. The problem is more about me having a big head lol. It's hard for me to get glasses that actually fit. The glasses that I got were nice. They are just very small even though when I was searching for frames I chose the filter for the biggest frame. Very disappointing. I was really looking forward to my new Glasses."
"Have not gotten my glasses yet but I hope will be as good as the way I ordered them. "
"Very easy to find something and the prices can’t be beat!
Can’t wait to get my order. :-)"
"Nice ,I am 60 years old n have to buy kids glass ,,was so glad you had so much to pick from"
A rep from Goggles4u, Goggles4u, has responded:
“Hi Jason,
We are sorry to learn about your unsatisfactory experience with the delivery time frame. To offer the best possible price to the customers, we produce the glasses in our overseas production facilities and they are initially shipped from there hence the time frame is a bit long. Our production and shipping details are listed on our website as well.
We see that the order was placed with the standard delivery method which normally takes 14-21 business days and the glasses were delivered accordingly. However, your feedback has been noted for betterment.
Our deepest apologies for any trouble caused.
Regards,
-Goggles4u ”