"I still haven’t received my glasses. They were sent to the wrong address. Upon receiving them back they did not expedite the delivery to me. I ordered them over a month ago. "
"Pretty easy to order and got the right discounts."
"This website is not really user friendly. I’m not really sure filtering preferences work properly. Therefore it is hard to wade through the hundreds of glasses. "
"great quality, fast, inexpensive"
"This is the only place to shop for my glasses!"
"ALL ASPECTS OF THE PROCESS ARE GREAT. CAN'T GO WRONG WITH GOGGLES4U!"
"Nice service I like this company"
"Emergency order. excited to recieve"
"Simple process together the glasses you want."
"Make sure you use the actual prescription from last shippmet"
"I will follow up my review when my glasses arrive."
"Glasses are Affordable and quality made"
"Very good service. The only issue in the app is, many loved items I purchased before is becoming out of stock after a certain period and I need to run all the process from zero. There might be at least an option, showing similar items (size color shape etc) if not in stock"
"Easy to contact for assistance and website is simple to navigate."
"Gargle for you have emailed me two three times a week for months after month after month with all these discounts but when you go to check out there's no place to get the discount I didn't see any discounts that they've been bugging the hell out of me on email that I get all these discounts where's the discount"
“Hello Gary,
We sincerely apologize for the inconvenience you’ve experienced with the discount codes. We understand how frustrating this can be and appreciate your patience.
Please note that all coupons are subject to their respective terms and conditions to ensure maximum advantage for our customers. Upon reviewing your order details, we noticed that you chose rush shipping, which unfortunately does not qualify for the same coupons.
In future situations like this, we recommend reaching out to us in real-time via call or live chat. This allows us to provide immediate assistance and help you make the most of your discounts.
Thank you for bringing this to our attention, and we hope to serve you better in the future.
Regards,
-Goggles4u”
"I placed an order and the payment went through. Multiple follow up emails got overwhelming and confusing and I eventually cancelled my order. I never received a refund, despite the follow up email I sent requesting my money back. The email was ignored. The abundance of advertising emails and this survey are honestly quite insulting considering the circumstances."
“Hello Ruth,
We sincerely apologize for the inconvenience. We have reviewed the details and we can see that your order was placed on a temporary hold as were unable to charge the additional amount required for the lens upgrade.
Please note that we sent you two emails regarding this on the 11th and 14th of November, but unfortunately, we did not receive any response. We request you to please check your inbox and get back to us as soon as possible.
Regards,
-Goggles4u”
A rep from Goggles4u, Goggles4u, has responded:
“Hello John,
We sincerely apologize for the inconvenience. We have reviewed the details and we can see that your order has not been processed yet, as there was a problem with the uploaded prescription and we sent you an email regarding this on 2nd November but unfortunately, we did not receive any response.
We request you to please check your inbox and get back to us as soon as possible so we can process your order promptly.
Regards,
-Goggles4u”