"I still haven’t received my glasses. They were sent to the wrong address. Upon receiving them back they did not expedite the delivery to me. I ordered them over a month ago. "
"Well, so far so good but the proof will be in the product. I have order glasses online before with some success. I will report upon receiving my eye glasses"
"Great glasses at a great price"
"I had to hold my phone and my books right in front of my face with these new glasses. This did not work out for me."
"It was my understanding that Eyeglasses were bifocal and transition. But they came in with distance prescription only. "
“Dear Nancy,
We sincerely apologize for the glasses issue you've experienced. After carefully reviewing the details, it has come to our attention that there was an error in the selection of lenses during order placement (Single Vision Distance lenses were selected instead of Bifocals).
We understand that such issues can sometimes occur when ordering online. Please be assured that we will reach out to you shortly to ensure that this matter is resolved to your satisfaction. Your experience is important to us, and we want to make sure you are fully satisfied with the outcome.
Thank you for your understanding and continued support.
Regards,
-Goggles4u”
"Easy to find what I needed. Looking for rimless glasses. Unfortunately I wanted lined bifocals and that’s not what I received."
"Love the glasses and especially the great prices! I've shopped here for years."
"So happy it didn't take 3 months this time! But love,love!"
"I had buy 3 times with this company is always great"
"Very fast, easy and inexpensive "
"I really don't have a lot to say this is the first time I've ordered from you"
"Will buy again and will reffer to others"
"Return buyer, great prices, quality, and shipping."
"I always order new glasses from goggles4u when I have a new prescription. Always a satisfied customer."
"Good thank u great price will buy again "
"Ordered my glasses, received my glasses... simple as and at a great price!"
A rep from Goggles4u, Goggles4u, has responded:
“Hello Stephanie,
We’re sorry to hear about the issue with your glasses. After reviewing your order, it appears that the reading prescription option was selected. This means the glasses were made specifically for close-up reading vision. We understand that such issues can sometimes occur when ordering online.
We see that our customer support has sent you an email, and we are committed to resolving this issue in the best possible way for you.
Thank you for your understanding and continued support.
Regards,
-Goggles4u”