"I still haven’t received my glasses. They were sent to the wrong address. Upon receiving them back they did not expedite the delivery to me. I ordered them over a month ago. "
"Receiving the eye wear took a little longer to receive. The glasses are very fashionable. Both pair look great on me. But they are flimsy. But if anything, I can order again. I will order from them again, "
"Love how easy it is to try on frames without leaving my house, price is affordable and its easy to order "
"The sign up for discount didn't work. It gave us 2 different codes and neither worked. Then the screen froze and went blank so we couldn't order. The chat was useless he just told us to redo the order. It was time consuming and frustrating to order 1 pair of glasses"
"First, I had to wait an extended time from when I got an email stating it would be up to 10 days before arrival. It ended up taking three weeks. On the second day, I went to put them on, and the left lens fell out; I looked at the frame and it had split on the left side, then the right side of the frame split. This was a total waste of my time and money. I'm extremely disappointed with the result of my experience.
Crystal Johnson"
“Hello Crystal,
We sincerely apologize for the issues you’ve encountered with the glasses you received. We understand how frustrating this must be, and we are committed to making things right.
Please be assured that we will reach out to you shortly to ensure that this matter is resolved to your satisfaction. Your experience is important to us, and we want to make sure you are fully satisfied with the outcome.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this for you.
Regards,
-Goggles4u”
"Excellent experience I would recommend Goggles4uto my friends and family "
"Best eyewear experience I have ever had. The price is unbeatable, can not wait to receive my order
"
"easy to navigate site and use."
"it should be made clear that "a" frames are only available for US customer"
"Quick quick delivery at a very good price. Selection was reasonable."
"Glasses were perfect, at a good price."
"They have every shape, style and size of eyeglasses anyone could want. Self service, easy to use website and awesome prices to match. Why would anyone buy their glasses any other way. "
"It was great. Very resemble priced."
"Hey, this site is very reliable, they always made my glasses well and fast, easy to use, fast respond when I asked a question. And the price for the quality they offer is the best I’ve seen…thank you, please keep doing that!"
"I purchased a pair of glasses. When I received them, the bifocal zone was too low and the blue coating caused the transitioning to not work as well as another pair I own. I called goggles4U to Help me with my order.
They took care of the issue and sent me a new pair of glasses that were just fine. I saved money and now I can see better. It's a great company to buy glasses from. Customer service is legit and I would recommend it to my family."
"Customer service on chat was too easy!"
A rep from Goggles4u, Goggles4u, has responded:
“Hello Customer.
Thank you for reaching out to us and sharing your feedback about your recent experience with our website. We sincerely apologize for any inconvenience you encountered while placing the order.
Your feedback is invaluable to us, and we are committed to improving our services to ensure a smoother and more user-friendly experience for all our customers.
In the meantime, if you face any issues or need further assistance, please don't hesitate to contact our live support team. You can reach us via live chat or call, and we will be more than happy to assist you.
Thank you for your understanding and for helping us improve our services.
Regards,
-Goggles4u”