"I still haven’t received my glasses. They were sent to the wrong address. Upon receiving them back they did not expedite the delivery to me. I ordered them over a month ago. "
"Love the service and the glasses but 2 of the glasses I bought broke within 30 days of wearing. unfortunately I didn’t start wearing them right after I received them so it was after return date. Customer service has always been very kind though and I do love the sale prices. "
"The chat was very helpful, too!"
"I received a pair of focals which were unsatisfactory. The tint was too dark whereas you couldn't see clearly during the day and definitely not at night!! I understand that I had ordered mirrored, tinted lenses, however they were much, much too dark. After emailing numerous times, I became frustrated with no resolution. I wanted an even exchange with the faulty pair with a previous order. Instead, a representative went into a combative mode declaring that I had gotten the previous pair with a promo code, though the present pair was more costly."
"I always purchase my prescribed glasses from this site never disappointed. Each glasses last so long even I get tired of it and buy again. "
"Don’t really have anything to say. It was fast and easy."
"great service, customer service very responsive too"
"Quick, easy and fast shipping! "
"Thank you for making glasses affordable to people. The product is great . Thank you!!!"
"Ordering was simple compared to other online optical sales"
"First had trouble w navigation of site but did ok later"
"Was easier than i thought to order "
"Lots of selection and great prices. Easy to use. Have used before and satisfied with my glasses. "
"Nice variety great prices quick service"
"Extremely happy with my glasses!!
Just ordered more pairs!!"
"Customer service excellent and selection of items very good. more explanation is needed on the 45 17 135. "
A rep from Goggles4u, Goggles4u, has responded:
“Hello Maurice,
We sincerely apologize for the experience you had with your recent purchase. This has been escalated to the relevant team for further investigation.
We will reach out to you via email shortly to address this matter in the best way possible.
Regards,
-Goggles4u”