"I still haven’t received my glasses. They were sent to the wrong address. Upon receiving them back they did not expedite the delivery to me. I ordered them over a month ago. "
"Most of my questions are answered quickly and professionally, very happy with this service."
"Very quick and easy to shop and pay"
"Love the glasses I ordered. They fit great and the price is so easy on my wallet! I will definately be ordering more! Thanks GOGGLES4U!"
"Still has not received my glasses I order on June 29.
"
"I ordered another pair of glasses with yellow tint. Quality seems very good. Delivery took a while but that was expected."
"10/10!! I wasn't expecting the glasses to come out so nice for the price i paid. Beyond grateful for goggles4u. "
"I love the glasses. They always have the prescription perfect They have a great selection of frames. "
"This will be my fifth pair and all of them are perfect love the styles and frame selection , then have fun with all the lenses and colors. "
"It took way too ling to figure out this website— i almost gave up completely, but my daughter continued for me & FINALLY got the order through. It should have been way more simple."
“Hi Dena,
Thank you for reaching out to us and sharing your feedback about your recent experience with our website. We sincerely apologize for any inconvenience you encountered while navigating our site.
Your feedback is invaluable to us, and we are committed to improving our services to ensure a smoother and more user-friendly experience for all our customers.
In the meantime, if you face any issues or need further assistance, please don't hesitate to contact our live support team. You can reach us via live chat or call, and we will be more than happy to assist you.
Thank you for your understanding and for helping us improve our services.
Regards,
-Goggles4u”
"Protracted delivery and so-so quality "
“Hi Richard,
We are truly sorry to hear that your recent experience with us did not meet your expectations. We understand how frustrating protracted delivery times and quality issues can be.
Please rest assured that we take your feedback very seriously. We have escalated your concerns to our quality control team to ensure that such issues are addressed and prevented in the future.
In the meantime, we will be reaching out to you via email to discuss your experience further and to ensure that you are fully satisfied with your purchase.
Thank you for bringing this to our attention, and we appreciate your patience and understanding as we work to resolve this matter.
Regards,
-Goggles4u”
"Couldn't believe the low cost of the glasses, especially with ultra thin 1.61 lenses. Titanium frames, 1.61 lenses, bifocals for only $45"
"Site is very easy to maneuver.
Nice variety of glasses. Very reasonably prices. Not sure about shipping, have not received yet."
"I added a new card and the system just disregarded it as a payment"
"Great prices, great product!"
"Quick and easy order hope I'll love them"
“Hi Amanda
Thank you for your recent order with us! We are delighted to hear that the ordering process was quick and easy for you.
We hope you love your new glasses and that they meet all your expectations.
Thank you for choosing us for your eyewear needs. We appreciate your business and look forward to serving you again in the future.
Regards,
-Goggles4u”
A rep from Goggles4u, Goggles4u, has responded:
“Hi Marcia,
We sincerely apologize for the delay with your glasses order placed. The main reason for the delay was an issue with the image of the prescription uploaded while placing the order, which caused a hold in the production process.
We want to assure you that your order is now in transit and should be delivered within the next few days. We deeply appreciate your patience and understanding.
Regards,
-Goggles4u”