"I still haven’t received my glasses. They were sent to the wrong address. Upon receiving them back they did not expedite the delivery to me. I ordered them over a month ago. "
"Much better selection than when I last looked at the site. Trying my first pair, so hopefully will like them."
"I dont shop anywhere else for glasses. Period.
Says it all I think."
"Love this place! Great prices and easy to navigate website. Sign up to get amazing coupons!"
"Nice pair of glasses, especially for the cost. I wish they would tell you up front it's going to take 3 weeks.
"
"I can afford glasses that fit my face and ordering was easy ! My grand son helped me order my new eyes"
"Good experience getting a problem pair of goggles replaced."
"Just finished our first order, the process was easy, but we will see how the glasses actually are."
"Very reasonable prices love the frames. Very easy process. "
"I could not believe I found this site. What vast of different styles of glasses. No pressure shop at your pace.The customer service is not to be viewed lightly very professionally"
"So easy great customer service."
"Love them perfect fit totally stylish shipping was fast"
"I now have 35 pairs of glasses because of Goggles4u!! I LOVE getting new glasses. I live in my glasses so I have to make sure I have a pair for every occasion. LOVE Goggles4u!! "
"It was so easy to order your glasses from this website"
"It was an easy process. Very quick. "
"I ordered 3 pair of glasses in June. It's now the end of July and I never received my glasses. Every time I called them they said they were on the way. I was cheated out of my money. I will be notifying the Bbb next week."
A rep from Goggles4u, Goggles4u, has responded:
“Hi Elizabeth,
We want to express our deepest apologies for the severe delay in your order. We understand how frustrating it must have been to wait for so long. This experience falls short of the standard we aim to provide, and we are truly sorry for the inconvenience.
We can see that your order is in transit via USPS and is expected to be delivered within a few days. We realize that this resolution has come much later than expected, and we deeply regret the frustration and inconvenience this delay has caused you.
To make amends, we will be reaching out to you shortly via email to discuss a suitable form of compensation for the inconvenience you have endured. We value your business and are committed to ensuring that such issues do not occur in the future.
Thank you for your patience and understanding during this time. We appreciate your continued trust in us.
Regards,
-Goggles4u
”