"I still haven’t received my glasses. They were sent to the wrong address. Upon receiving them back they did not expedite the delivery to me. I ordered them over a month ago. "
"Wasn't sure what to expect for the price, but I love my sunglasses "
"Glasses are great, shipping process needs work. But thanks again "
"I have ordered a LOT of glasses from this company! I am so satisfied with my purchases! I lose (or misplace) glasses often so I am very happy to get several pair for the price of less than one! The shipping takes a while but so worth the wait! I will never order glasses anywhere else! I can try different styles and keep plenty of spares! I wish I had of known about this company from day one of spectacle shopping!! I can’t say enough good things about my experience…but Thank you!!!"
"Overall besides the price the whole goggles for you experience was more trouble than it was worth.
Thanks for very little."
"I can get 4 pairs of prescription glasses for the same price as one pair - it is fantastic.
Communication is prompt and efficient.
"
"Super cool website , easy to use, ton of choices "
"these glasses are great the fit is perfect"
"I literally took less than 5 minutes to pick and purchase my glasses…wow "
"Beautiful glasses, work great. Great Experience from on line ordering to my front door"
"I was referred by a family member. I found and was able to purchase a great pair of eyeglasses. They had a discount attached whereby at checkout it was automatically applied! I paid $53 for progressive lenses, cat-eye shaped eyeglasses that become dark when I’m in the sun! Wow. "
"They have the best selection of inexpensive but decent glasses online! Customer Service in my opinion and experience is excellent. I have two pairs of their glasses and a pair of sunglasses on the way. They even do prisms! I highly recommend them!"
"Quality is on point. I liked the way you can use a size tool app to get the correct size for your glasses and input that information into the system. That means no more one size fits all like at the expensive shops you would visit in person. It is a big relief to get these new and fresh glasses with no scratches. I'm overall happy with the design too and quality too. Customer service was great too. Price was amazing. Thanks. "
"So easy, best prices, couldn’t love this place more."
"I have finally just ordered for the first time, it was exciting to go through the process, I always imagined it would be too time consuming, & difficult to give my prescription info. WOW it was so easy, simple, and yes, FUN. the mirror worked very well & real. Finally the cost is unbelievable. I can't wait to get them in my hand. "
"Easy to order with RX great pair of glasses excellent quality. "
A rep from Goggles4u, Goggles4u, has responded:
“Dear Michael,
We extend our sincere apologies for the negative experience you had with our service. Your feedback is invaluable to us, and we deeply regret that we did not meet your expectations.
Based on your conversation with one of our representatives, we have already processed a replacement order for you. We will ensure that new glasses are delivered promptly and Safely.
Please be assured that we have escalated this issue to the relevant teams for further investigation and improvement. We are committed to providing the best possible service, and your input will help us to enhance our system.
Regards,
-Goggles4u”