"I still haven’t received my glasses. They were sent to the wrong address. Upon receiving them back they did not expedite the delivery to me. I ordered them over a month ago. "
"I am very pleased with the quality and construction of my new glasses. Unfortunately, the full prescription was not followed, and I did not get the progressive down to reading strength."
"I like this site it’s cheap and they have a lot of glasses to choose from the only thing is the shipping takes to long"
"my first order was spot on perfect. now my prescription changed so I'm ordering new ones."
"Good selections, great prices and wonderful disconts."
"I like the product quality as well as customer service from my earlier orders."
"My order took 3+ weeks with expedited shipping, glasses broke after wearing four times. Customer service has been zero help, good luck if you choose Goggles4u. "
“Hi Pete,
We sincerely apologize for the delay and the issues you've encountered with your recent glasses order. Your satisfaction is extremely important to us, and we truly understand the frustration this situation has caused.
Rest assured, we have escalated this matter to the relevant team for a thorough investigation. We can see that our support team is already in contact with you, and we are committed to resolving this issue promptly and to your complete satisfaction. We regret any inconvenience this has caused and appreciate your patience as we work to rectify the situation.
Thank you for your understanding and patience as we diligently address this matter.
Regards,
-Goggles4u”
"This is my 2nd time ordering this frame. I have ordered several frames and this is not only my favorite but it's the Favorite for me by Friends and Family."
"Quick and easy. 4th pair and will buy more. "
"There is no way my glasses were made correctly. These glasses make me feel like I’m standing sideways on a steep hill. Shipping took very long."
“Dear Nathan,
We want to extend our sincere apologies for the delay and the issues you've faced with your recent glasses order. Your satisfaction means everything to us, and we truly understand the frustration this may have caused.
Please know that we have already escalated this matter to the relevant team for a thorough investigation and swift resolution. Additionally, we can see that our support team is already in contact with you, and we are committed to resolving this issue promptly and to your satisfaction. We regret any inconvenience this has caused and appreciate your patience as we work to make things right.
Regards,
-Goggles4u”
"The product was as expected when it arrived but when purchasing I was not made aware that it would come from overseas.
The product was a week and a half longer than it was supposed to be in making it to me but I had to wear tape on my glasses so it was a big of an inconvenience but the product was fine when it arrived.
"
"My New glasses arrived today, two identical pairs of varifocals. I haven't worn varifocals for a few years so it took me a couple of hours to get back into moving and holding my head in the optimum position, but the quality is superb, really comfortable, great quality photochromic lenses. And the price was phenomenal! Under £50 per pair! The last varifocals I bought, 10 or so years ago, cost almost £300 from a high street opticians! I'd recommend Goggles4u without hesitation! ️️️️️"
"Price seemed fair - but i had to pay for shipping"
"Pretty glasses nice price good coupon code"
"Got two pairs and one for my wife. Great prices and quality!"
"First time ans it was easy, fun, and ao convenient. Glasses came and were perfect
"
A rep from Goggles4u, Goggles4u, has responded:
“Dear Paul,
We deeply regret the experience you had with your recent purchase from us, and we have already escalated this matter to the relevant department for further investigation. Rest assured, we will be in touch via email shortly to offer further assistance and ensure that the issue is resolved promptly.
Regards,
-Goggles4u”