"I shipped 13 boxes of personal effects from Toronto to Mountain View CA. Navis picked them up from inside my house and delivered them inside an apartment in Mountain View. Navis handled all the interactions with US customs. The boxes were not damaged in any way and there were no issues with US customs. My interactions with Navis were all by email and telephone. The Navis person (Bernice) was professional, polite, patient and helpful. I am 100% satisfied."
"Ron and his crew went to great lengths to coordinate a timely out of state delivery with our clients, planning the arrival of their custom stained glass panel to coincide with their own arrival in Minnesota. Another job well done Navis! Thank you for your professionalism, attention to detail, and excellent customer service!
KATGLASS, Clearwater FL"
"We contacted your service because an the family of an alumni that had passed away and they needed an avenue to get a donation of the cadet's uniforms for the Citadel, your service went above and beyond when they had trouble coordinating the process. After pick up the boxes were delivered the next day from Florida to South Carolina without damage. Great job!"
"Excellent shipping service from Navis Pack and Ship. They always responded promptly to my questions with detailed information. The price I paid them was by far the most convenient I got among multiple quotes for the same service. They picked up the items I had packed and shipped them for me from the US, and they arrived at destination in Italy at the time they told me to expect them. I will definitely use them again."
"I live in a coop--scheduled freight elevator for between 12 and 2 because that was the window I was given by your company. then I received a mail which said delivery at 11, then I called at noon and was told by Aisha that there was a delay, closer to noon--I called again at about 1--very frustrating because first, you have to pay for the freight elevator and second, if you don't make your appointment somebody else could have reserved it. the merchandise arrived in perfect condition which it should considering it was a white glove order at about 2 pm--Shaquille was an absolute pro to work with and now it's done. "
"The quote was competitive, the communication was great, the on-site people were professional and careful. I would give 5 stars but when we unpacked the antique clock, we found a tiny gear and screw in the body (the insides were packed in a separate box) so that was not ideal. But everything arrived in perfect condition including a stained glass art window and large piece of art and a china cabinet. I was extremely pleased with our experience and would recommend highly and without hesitation. Thank you! "
"We received our item just a week after they carried through with paper work. All good. I had to chase them a little with emails during the process but they were immediate in their response and personable. If you want to feel like you are dealing with a human being and not a large corporation use them. Straight forward "
RSR Acquisition, LLC