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Verified Gordmans, O'Fallon, MO Shopper
Verified
4/5

2019-03-15

"My only complaint is when I checked out the associate cancelled the screen where I put my rewards number in. When I told her about my rewards number, she typed in some numbers but my receipt did not reflect my rewards."


Verified Gordmans, O'Fallon, MO Shopper
Verified
5/5

2019-03-11

"We came in for one thing and left with several including opening a line of credit."


Verified Gordmans, O'Fallon, MO Shopper
Verified
5/5

2019-03-06

"I truly enjoy shopping at Gordmans & it is nice to use a restroom that is nice & clean!"


Verified Gordmans, O'Fallon, MO Shopper
Verified
1/5

2019-03-01

"I went in on a mission to find work clothes. Found exactly what I was looking for tried it on and proceeded to checkout. It was that easy. However, my checkout experience makes me never want to go back. The girl checking me out, cashier #002023845, was probably the rudest cashier I've ever encountered. I asked before we started to check out if we could keep the shirts on the hangers. She said yes if she took the size labels off. Then she said she would take them off of the hangers and put the hangers in separate. Ok fine I asked her if she'd like me to help and then she said she was going to just put them in the bag on the hanger. Oh ok. She seemed to be struggling so I apologized for causing her trouble. The girl said Not a word! Ok fine. My husband paid, $85. She wouldn't even look at us when she was trying to hand me receipt. I was expecting her to say something but not a word! I said thank you. The cashier said NOTHING!! My husband had to stop me from going in and returning everyth"


Rep reply posted 2019-03-01
A rep from Gordmans, O'Fallon, MO, StageAM, has responded:

“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”


Verified Gordmans, O'Fallon, MO Shopper
Verified
5/5

2019-02-17

"My vist was very good and i will be shopping there again really soon."


Verified Gordmans, O'Fallon, MO Shopper
Verified
5/5

2019-02-04

"I was very satisfied with my experience. I was able to find a cute gift for my grandma who is in a nursing home and doesn’t have much room. I also found a fabulous wall hanging for my bedroom."


Verified Gordmans, O'Fallon, MO Shopper
Verified
4/5

2019-02-04

"General experience was okay."


Verified Gordmans, O'Fallon, MO Shopper
Verified
5/5

2019-02-01

"Love the staff, service and variety, my funds are low, I tend to family with cancer so every penny counts for me, I appreciate the selection, prices and fun shopping. Thank You"


Rep reply posted 2019-02-05
A rep from Gordmans, O'Fallon, MO, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Gordmans, O'Fallon, MO Shopper
Verified
5/5

2019-01-25

"Overall my visit was good. I waited in line to be checked out however, a customer just got behind the current patron being checked out instead of going thru the line area to wait. The cashier asked who was next I said I was, but the other customer quickly ranbup to her register. I would've made a scene if the other cashier had not just finished ringing out her customer to help me within seconds of the aforementioned incident."


Verified Gordmans, O'Fallon, MO Shopper
Verified
5/5

2019-01-14

"I shop at Gordon’s a lot, I like their products. Everything seems to be easy to find"


Rep reply posted 2019-01-16
A rep from Gordmans, O'Fallon, MO, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Gordmans, O'Fallon, MO Shopper
Verified
5/5

2019-01-12

"My experience was wonderful. Found what I needed quickly and checkout was easy. Staff was nice. Great job!"


Rep reply posted 2019-01-16
A rep from Gordmans, O'Fallon, MO, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Gordmans, O'Fallon, MO Shopper
Verified
3/5

2018-12-29

"I bought clothes and the quality of the clothes is very bad. off the line."


Verified Gordmans, O'Fallon, MO Shopper
Verified
2/5

2018-12-20

"I really think it is pathetic that you have to show your id when using a work credit card for buying gifts for a work Christmas party. I could understand if it was a personal credit card but a work credit card that has my big bosses name on it and not mine"


Verified Gordmans, O'Fallon, MO Shopper
Verified
5/5

2018-12-18

"It was very pleasing. Will come back."


Verified Gordmans, O'Fallon, MO Shopper
Verified
5/5

2018-12-17

"I love the variety. You never know what you might find. I enjoy the experience of different products that are not in mainstream department stores."


Rep reply posted 2018-12-20
A rep from Gordmans, O'Fallon, MO, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”