ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.27/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.25/5
Customer service:
3.57/5
Return/Replacement policy:
3.82/5

Verified
5/5

2021-07-29

Great work!

"Exactly what i was looking for with quality service. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-07-19

Always outstanding service and quality!

"The ordering process is always seamless. I've shopped around and the prices can't be beat!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-07-17

Always Deliver

"Great quality and delivery! Always a great experience with GotPrint."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-07-16

A five Stars Company

"GotPrint has offered me a great service for some time now. I have nothing but satisfaction and recognition of a great service with the quality of products I have purchased as expected! I will continue utilizing GotPrint services and products for all my business."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-06-26

Hi-quality postcards!

"The quality and pricing are the best I've seen. If I had to make a critique it would be...They could print and ship faster but that's just being picky. Very happy with GotPrint. - Frank Vingiano





"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-06-22

Great

"Always fast and quality work"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2021-06-19

Lovely work!

"Since my partner and I wanted to incorporate our logo in our business cards, I tackled the entire design myself. It was surprisingly simple to do, though it took me a while to master the finer points of manipulating the field placement. (That's my own lack of skill!) The end result was lovely! We are both pleased with our cards, and I have recommended GotPrint on Facebook to my entire writing "Tribe", which is over 1000 strong at this point! I know of at least 2 people who planned on ordering immediately from you. Keep those prices affordable for all of us struggling writers, and you'll have loyal customers for years to come!

Production was fast and shipping time was reasonable. All in all, a wonderful experience!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-06-17

Good software

"The design software is good"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2021-06-17

Terrible Packaging.

"The cards look great and we definitely got our money's worth for this, the card designer was extremely user friendly. The shipping was terrible, taking nearly two full weeks for the cards to get here. Then when they arrived, they were all loose in a skinny box where they were all just shaking around. In my previous experience with multiple other companies, they usually double package to protect the cards from being damaged during the shipping process. Since they did not do this at GotPrint, the first 250 of my cards were ruined, edges were all scuffed up and torn and we had to throw away a quarter of the cards that I paid for."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2021-06-17
A rep from GotPrint, GotPrint, has responded:

“Hello,
Thank you for your feedback, at the moment we are experiencing extended production times, we apologize for any inconvenience. We have started a damage claim for your order and sent you a follow up email, we believe this may have been damaged in transit. Please reply to the email we have sent with the requested information.
Thank you.”


Verified
2/5

2021-06-15

Not a great experience, but I like Gotprint

"I reordered my business cards, and just previewed the template before my reorder. When I got my cards it was a cheaper stock from my initial order. I called customer service twice and both reps told me I didn’t reorder. In the end I ordered more cards in the correct stock but I know what I did initially, and they didn’t budge on customer service AT ALL. It’s the principle NOT $37 there is a such thing as glitches. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-06-17
A rep from GotPrint, GotPrint, has responded:

“Hi Tony,
We apologize for the issues you have experienced while ordering your business cards. It looks like this was ordered through the saved designs option and not the order form for a reorder. I see this was reviewed by quality and we were able to provide a store credit, I went ahead and submit a follow up ticket to see if we can offer any additional compensation.
Thank you!”


Verified
4/5

2021-06-11

Their promise is true

"My friend who uses Gotprint, highly recommended them to me. My experience is Gotprint is totally commendable. I’ve added a second order and I’m sure of a excellent follow through. I’ll be recommending Gotprint!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-06-11

Fast and good service

"The online designer was decent and I could upload my own to get the customization I wanted. I will definitely re-order."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-06-09

My first choice for printing needs.

"Awesome experience, good pricing, great quality, fast delivery!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-06-07

Great Company!

"GotPrint delivers outstanding products and services. I've been using them for years and service is prompt and the quality can't be beat!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2021-06-05

Colors are a little dark.

"The print quality is great. I love the idea of recycled paper and am surprised by how smooth the paper is. I took one star off only because the ink colors are a little darker than I anticipated."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process