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Product & services pricing
4.21/5
Chance of future purchase:
4.28/5
Shipping & packaging:
4.17/5
Customer service:
3.82/5
Return/Replacement policy:
4.15/5

Verified
5/5

2021-04-17

bills towing cards

"greatproduct and great service"

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5/5

2021-04-10

Business cards

"The print quality was great and I received them just in time. I can not wait to print other items. Very please! "

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Verified
1/5

2014-12-17

Poor quality and no customer support

"I have used GotPrint for years and they have been a good source for printed product. Recently however, they ran a job for me that was not acceptable quality. First of all, from the time the order was placed it took over a month for my customer to receive their brochures. Second of all, the quality was not acceptable. The brochures were not folded in the center and there was printing from the back that was showing up on the front cover (not a very good presentation for my customer). There was also a scratch that printed on the center of the front cover. Obviously, a scratch is not present in an electronic file so it was an additional printing error on GotPrint's part. Correspondence with GotPrint to get this issue resolved took and additional month.
Final result: they stand behind their poor quality.
Sorry to say, this is going to be the last job that I run through GotPrint.
Order date 2/8/2021, customer received delivery 3/4/2021, non-resolution with GotPrint 4/5/2021 - entire timeframe is unacceptable and poor quality is unacceptable
"

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Verified
5/5

2021-04-06

Reliable and Easy to Use!

"Reliability is so hard to come by these days. But GotPrint really does got it when it comes to quality and reliability as a partner service for our organization."

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Verified
5/5

2021-03-30

Easy as pie

"Great tools to work with. "

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Verified
1/5

2021-03-24

Poor Service

"I order my products on March 10, 2021 and it’s March 24, 2021 and I still haven’t received all of my merchandise. I’m very unsatisfied what ever happened to 3-4 days that you advertise? "

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Rep reply posted 2021-04-01
A rep from GotPrint, GotPrint, has responded:

“Hello,
We apologize for any inconvenience. The website has been updated with the additional days in production. The health and safety of all our employees is our number one priority. Recently, procedures and policies have been put into place as a result of COVID-19 that may result in slower handling time. We appreciate your patience while we keep our warehouse and shipping partners safe. Please allow an additional few days for your orders.
Thank you.”


Verified
4/5

2021-03-24

Time for delivery

"Print quality was excellent. Just make sure you account for days to get into their schedule and then production time. It would be nice if they showed estimated ready to ship date before you order"

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Verified
5/5

2021-03-23

Great service.

"Always great service and great technical assistance."


Verified
5/5

2021-03-15

Great service & great prices!

"We order from you because we get high quality for our investment. Great value & great service"

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Verified
5/5

2021-03-12

Good value

"Good experience, wished turnaround could have been a bit faster but I guess that’s is the norm, good value "

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Verified
5/5

2021-03-04

Good job

"On Time as prescribed. Not online loading request though "

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Verified
5/5

2021-02-25

Awesome!

"The labels look great! Exactly what I ordered."

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Verified
5/5

2021-02-20

Continued excellence

"I've been working with GotPrint for more than a decade. Like any printer, I've had a couple of hiccups (literally hundreds and hundreds of jobs sent their way). But what keeps me returning is their willingness and ability to make things right.

That and, of course, continued value with great products and extremely competitive pricing.

I recommend without reservation.
"

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Verified
5/5

2021-02-15

Great work

"They did an awesome job. Really happy with the end product"

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Verified
5/5

2021-02-14

Best price around

"I'm used to using vistaprint for business cards, but i tried gotprint and was very pleased with the quality, price, and quickness of shipping! We will be using you again!! "

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