ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.65/5
Chance of future purchase:
3.28/5
Shipping & packaging:
3.34/5
Customer service:
3.13/5
Return/Replacement policy:
1.25/5
Featured Review


Verified
5/5

2020-07-01

Great service, as always

"Aside from gun shows, grabs gun is the best place to buy from. NO-ONE had the Springfield hellcat. I ordered on Wednesday morning, TWO hours later, get email saying it was ready to pick up!!! In and out of the store in less than 15 minutes"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-06-23

Great Service

"Ordered the magazines I needed for my AR and they were promptly delivered. Grab a Gun always has a great selection and good prices on their merchandise. I will continue to do business with them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-06-12

Cant waite to go shooting !

"I bought it on june 4th and was at my store on the 9th. Hope to take it out asap !"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-06-12

I love it

"I love the charger before I got it just from the reviews... haven’t shot it yet bt I’m pretty sure it’s gonna be great"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2020-06-11

Where's my order?

"I'm supposed to review my order... Would love to review it but still haven't received it... "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2020-06-11
A rep from GrabAGun.com, grabagun, has responded:

“Appears to have been delivered today... ”


Verified
5/5

2020-06-05

New magazines!

"Great price! Fast delivery! Awesome service..thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-06-04

Candy Store For Guns

"I was a walk in customer but knew what I wanted by cruising Grabagun's website. The two sales representatives wasted no time in taking my order. In just over two days my gun had arrived at the store. Grabagun sent me an email saying my gun was ready for pickup. After the background check was over I was on my way. The store is very well operated and the sales reps are very professional. I don't remember their names but both people knew what they were doing and offered great customer service. I have purchased many guns from Grabagun and plan to buy more."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-05-29

Walther PK380 Magazine

"Easy to order , best price, great service, and on time delivery."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2020-05-26

Great Service

"It is always a pleasure to deal with GrabAGun. They have managed to reduce time between order and delivery to a minimum and still provide great service. As with any company there are a few hiccups now and again. But I would still recommand GrabAGun for your next purchase. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2020-05-19

Used or Damaged firearm shipped, Fast Shipping

"I ordered it and it was shipped fast, went to my dealer and put in the background check as normal. Upon further inspection the bottom of the rail by the take down assembly was dented and completely gouged in the black finish. So my New Ruger PCC has battle scars before I get to even squeeze off a round. Poor QC on GrabAGun or Ruger or both. Now sales emails me the policy which basically states we will take a return if you don't transfer, otherwise your problem. Thanks.... Paid a premium for a used gun in my opinion. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2020-05-19
A rep from GrabAGun.com, grabagun, has responded:

“Try reaching out to Ruger's warranty department to get corrected. It's a brand new firearm and you don't have to be stuck with anything less than perfect. Had the issue been discovered before the transfer, we would have replaced it or issued a refund. Issues that arise after the firearm is taken home are always handled through the manufacturer. All firearm retailers operate under this policy. The good news is that all manufacturers have robust warranty departments that are able to resolve these type of issues pretty quickly. Very sorry to hear about this issue. ”


Verified
5/5

2020-05-19

GSG Firefly

" I got the 22lr in 1.5 days from ordering !! WHO does that ?! Very impressed with the GrabAGun business and the employees !! The only holdup was was the time to get sale OK'd. I have none fired it yet, but fits my hand nicely !! Thanks for ALL you do, in these Crazy Times !!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-05-15

Good quality for the price

"I haven’t had a chance to shoot it yet, but the weapon feels good in the hand and has a good quality feel to it. I was actually impressed as there is zero “play” in any of the parts as you sometimes get with “budget” weapons. Will try to update after shooting it for the first time. Shipped quickly. Would buy from these guys again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-05-08

Had what I needed at the right price.

"Recently bought a used Mini-14 with a crap no name magazine, started looking for Ruger mags to find out there must have been a rush on **** paper and Ruger mags. After checking with the four or five retailers I usually use, I was striking out. A search led me to you guys and not only did you have them they were a good price, impressive."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-05-06

Fast Service, good prices and quality products

"I ordered a 10 round mag by Panzer from Grab a Gun. I live in Pa and within 3 days it was delivered to my house. Thank You "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-04-27

Wicked Fast Shipping

"During these times to receive any item in 3 days is amazing hats off to everyone who made this possible "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process