"Why isn't there a large CLEARANCE button? That would drive a lot of traffic, me included."
"THERE ARE TWO STYLES OF THE SAME PRODUCT. FROM THE DESCRIPTION I CAN'T SEE ANY DIFFERENCE YET THERE WAS A $15 DIFFERENCE PRICE. MUST CALL AND GET MORE HELP FROM THE TECHNICAL STAFF."
"Very good, easy and convenient."
"You keep changing it, always for the worst"
"Site navigation is pretty easy. There are a lot of product types but the search selection is intuitive so you don't have to wade through a lot of stuff that you don't need."
"I always find the product I need or the information on a product that helps make a decision."
"The site was easy to use and you always have the product we're looking for. It just takes our company a while to decide what they want to do."
"My experience with Grainger.com is always great!"
"You have an outstanding website to navigate, and I love have the online chat feature."
"Generally it was a good experience even though I was suprised that I could not find a single outlet 20a recepticle."
"I have to order from Grainger this would not be my first place to buy keepstock from.."
"Excellent experience. Easy research and processing."
"We have an account already set up, so it is very easy to maneuver around."
"Good experience, I use the site regularly and am very satified."
"Good web site, don't change it and make worst. like so many others do."