"Good experience, would like to see more images of the products"

"I was looking for a specific uncommon replacement part. I found a suitable part, No dimensions were given that I desired. The part is very low cost & may not work. I am retired now, used Grainger in the past, was very satisfied. The local store is now gone. So using online site. I may make my own part, will see. TY"

"This visit was excellent. Historically the ability to narrow focus using filters has been terrible and is a primary reason why I don't normally shop Grainger first. For the product I was researching the appropriate filters were available and made the experience pleasant and productive."

"Granger provides only bare bones description of the products - I need details that tell me why I should buy the specific product from Grainger and not a similar product from other supplier. This information can be provided as a link to manufacturer specs or separate web page with detailed specifications of the product. Drawing and at least 3 or more pictures of the product is a must!"

"I wish they would give a p rice range for items and for the Easy Trap I use I have to order by number because that option never shows up on the ordering screen unless I do."

"Kim in Customer Service was VERY helpful in getting my account set up and locating products"

"too many popups. way too many"

"the web site was slow, lost its place several times and was generally difficult to clearly identify what I wanted. I had to go the manufacturer's site to determine what I was actually looking at since Grainger didn't have all of the information I needed to make a choice."

"very complete web site, lots of cross-referencing."

"My experience with Grainger was in the past excellent and hasn't changed today."

"It was fast ans easy to do what I need to do."

"A bit discouraging, I have been trying for several years to get set pricing for all of our facilities. We are a 12 hospital system in Michigan with 100s of off-site medical practices, I would like to see our actual cost when we look items up online and would expect the lowest cost to be the same for all 12 hospitals and 100s of off-site clinics. With the potential buying power we could have and being a member of Premeire I would think that the very lowes pricing could be automatically built into the system so I would not have to call to get a lower cost quoted on so many items."

"I never get a confirmation email for my orders. I have spoken to several people on the phone and on chat, and Grainger cannot seem to get this fixed. Grainger has NO problem emailing me an INVOICE to be PAID, but can't seem to email me my customer order.....Any explanation??????"

"experience was good, would like to see if item is in stock at local store"

"My experience was great until I agreed to answer a survey!!! Yo can bet this won't happen again!!! And now it won't let me go without answering all the qusetions...even my age!!! You have to be kidding!!!! Whoever put this together should be drawn and quartered!!!"