"I have to order from Grainger otherwise I would not. There is not enough descriptions on items and not even pictures. Other vendors webistes have more information than Grainger and I like using them becuase it makes my job easier."
"Fine except pop-ups asking me to Chat or take a survey"
"Better view of plastics, sheetings, photo maybe instead of drawing?"
"You had the items I wanted however your price was double than the other pricing I received"
"Good. I used the chat feature when I couldn't readily find what I was seeking."
"I know you have a lot of products but need a way to search by product not just part numbers I don't always have Granger part numbers"
"it was easy to Navigate and it was of great help identifying part#"
"The one hit that popped up for my search was not obviously the wrong part and so I ordered the wrong part."
"your search tool finds nothing if I have a typo, it sorts in ways that make no sense and groups products poorly. I have to use google's search engine to find things on your site. I really just want to look up an item and get the grainger number so I can put in a purchase order to my company inventory guy"
"It was very easy, I had a # that someone asked me to order and it made the completion very easy."
"A great website, easy to use"
"okay, just not enough tech info in the description of the clamps I was looking at. Needed to know total range of travel on it."
"Very good website. Easy to use."
"My visits continue to be fruitful in ordering what I am seeking."
"it was good, had problems finding product not due to grainger but trying to find for my customer"