"I was asked to change my password. The site said a temporary password would be sent to my email. I'm still waiting and it has been almost an hour. I gave up a while ago and purchased the item as a guest. Very irritating."

"This survey is longer than the actual time spent looking for the product:("

"Long time user of your website. Watched the evolution of Grainger.com for over 20 years. Nice job.."

"I was researching pneumatic cylinders and it forced me to answer cylinder size before stroke length. This was very inconvenient as stroke length was the crucial parameter. Once I found a part that may work there was no detailed dimensional data on the part."

"good did not have other products I was looking for but website was good"

"Poor, the search engine is designed around specific key words that if you can't figure out what the key words are it can be difficult to find products that I know you stock."

"Grainger has a wide variety of items to order and the prices are great."

"great experience, ordering was easy, Fast delivery"

"I love the 'chat' feature, VERY helpful! THANK YOU! Under 'Plan to do next' you did not give my option: have others review information and make decision regarding product selection"

"It is a great resource, and I love that Grainger had it available for me to research."

"Grainger has been WAY high on prices every time I have checked for something."

"Experience was good. order made & found out I could pick it up tomorrow, which is exactly what I needed to do"

"Very Professional/Helpful site. One of the very best I have visited. Tx"

"It helped me find what I was looking for."

"Grainger has a good reputation in Anchorage for providing so many various type products. Website is user friendly and ez to use!"