"As to mouse traps it was great. This was all I researched."

"It was difficult narrowing down the products."

"it was as expected , wish pricing was more competitive. Very high"

"It's hard to find something like stainless steel machine screw with a security torx pin head in say 10-32....it's so hard to cut the selections down and then when you do....it will have a regular philips head or something like that."

"As a long time buyer I have been slowly taking business to other suppliers due to high prices. Grainger's change in discount structure (buy more, get more) doesn't work for me. I do not like calling to negotiate best pricing every time I place an order."

"Your site has gotten harder and harder to navigate and use over the years. The pages load slowly and the information on the products is harder to navigate. I used to love shopping at Grainger.com. Now it's a lot more difficult."

"for the most part good, constant deluge of POP-UPs is aggravating"

"stop asking for feed back and to chat it drives me crazy"

"I really appreciate that you give the pump life in the air compressor specs, no one else does that right on their site."

"I have used Grainger for many years and if you need it they most often have it."

"pages loaded slow, unable to narrow results sufficiently"

"I would appreciate it Grainger sending me all the promo codes as soon as they get them so I can have them on hand instead of having to search the internet for them. AS a customer who spends thousands of dollars a month with you, I would think you could do this. Alas, I have requested it numerous times and still you do not send them to me."

"I'd prefer a person to person contact."

"good - wish I was registered with an account to purchase- don't have it setup, anything I have gotten from Grainger through the years has always been quality that still is in use years later"

"sometimes frustrating to find items"