"You are too expensive vs. competitors"

"Great. Grainger.com is my first choice for industrial supplies because the prices are economical and the ordering process is quick and easy."

"Too many pop ups. The box in the right corner asking to chat is annoying."

"Great! I had not yet submitted out tax exempt form but a rep helped me get the exemption for my first order and set up the exemption for future orders! The rep handled the official ordering and everything!"

"Great pricing, great service! Thank you!"

"I was looking for individually wrapped ear plugs. There was not a good way to search for this."

"I suppose once I have been on the site a few times I will learn the way it is set up better, but it is not an easy one to navigate the first time"

"fine, I was just registering for following my account today. Now I have to wait for approval."

"I like Grainger but I do not like your paper product. Paper towel dispenser by tough guy are cheap."

"Grainger had the product and I can pick it up in a near by store."

"Accurate, fast, and easy! Just the way online purchasing should be."

"Very well organized sight."

"overall very good the survey became a bit longer than expected"

"Minimize the pop ups from this survey. The first thing I see when I go to a website is NOT a survey box. The only reason I didn't close it immediately was to tell you how annoying the survey is."

"OK, WHEN THE LAWSON GRAINGER PUNCHOUT FUNCTIONS."