"Your chat folks were fabulous!!!!!!! Knew exactly what I needed."
"web site was terrible but phone service was very helpful and knowledgeable"
"Grainger has a huge selection. Easy to find items and drill down to specific items. Not very price competitive."
"The web site was organized well for the information I was looking for."
"The search feature has improved over the years, but still needs improvement. Ordering flouresant lights has become a nightmare with so many manufactures and their inconsistent nomenclatures. This is not grangers fault, but searching for these has become difficult. It would nice to have a standard in place or maybe a Grainger filter added. Try and search for a F32/T8/4100k. Good luck."
"Very easy to shop, selected the compare feature which was helpful"
"I find that I can locate any product tool that I need at your website. Then I can go through my purchasing department to buy."
"Good site to shop for industrial supplies"
"If we had the ability to make pictures bigger!!"
"I love how easy it is to locate what I need and I love how quickly the pages load!"
"Learned more on HVAC and variation on replacement parts prices that influence large variation of repair quality and prices."
"site ts fine.i prefer printed catalog"
"When I do need to search for a product I get products I am not even close to looking for."
"Initially it was frustrating due to a listing for the item I was looking for should have come up. It did finally come up after circumventing around the initial results."
"I had hoped for a better drawing of the grooved clevis pin. There was not any information regarding the width of the groove."