"I find this site really easy to navigate. I think Digikey.com might be the only website that has a superior interface for searching parts."
"It took toooooooooo long to do this survey."
"I love the ease of use at Grainger.com. I can always find what I am looking for!"
"I have used and purchased products through Grainger for over 25 years and they have always had the most variety of products to choose from when making a purchase. I will continue to utilize their website before others, because of one stop shopping."
"Very easy to use. Never have a problem"
"To much time trying to find what I want."
"I would give all 10 ratings if there weren't instances where information is missing from product descriptions. I realize this is a daunting task, given the number of items Grainger carries, and it doesn't detract from my opinion of Grainger."
"a Cross Reference would be of help."
"I really dont like the pop-ups to do a survey or anything else, Very annoying!"
"good experience. no issues."
"too many irrevelent results, no great way to sort them. product info is horrible."
"exceptionally high prices."
"Grainger usually has what I need but sometimes they price themselves out of a sale."
"Item I needed is not a stock item. Employee at Metro Park location was kind enough to have a part shipped to another location so I could make sure it was what I needed. It was, so I ordered four more."
"I was surprised that I had to register to see my quote. Two customer service representatives did email the quote to me, but by then I had entered the registration process. At first, the web site didn't like my password, after finding one that was acceptable I was informed that my company was already registered! I do not recall doing so, in fact my name is misspelled, but I will go back & check company info at another time. Today it just took way longer to get information that someone could have phoned in, & I could have avoided the second service call which covered possible freight cost. It was on the quote, but not visible on the website. I am quoting a project so I needed this info."