"I did not find what I was looking for today, but will come back later probably."
"I found what I was looking for easily"
"ALWAYS GOOD EXPERIENCE. IF PURCHASE IS NOT MADE FROM GRAINGER IT IS VERY HELPFUL THAT GRAINGER PROVIDES AN ONLINE CATALOG TO IDENTIFY MATERIALS. OUR PURCHASING DEPARTMENT TYPICALLY GOES TO STORE DIRECT IF IN STOCK."
"Excellent page and nav. HOWEVER, too many cookies required for viewing the catalog, wow."
"ONE RESULT THAT CAME UP FROM MY SEARCH COULD NOT BE GOTTEN BACK TO SO I HAD TO SEARCH CATALOG THEN GO BACK IN WITH THE ITEM NUMBER. HOWEVER, I DID FIND IT & PURCHASE IT! THANK YOU GRAINGER.COM!"
"Good site. I knew what I was looking for, but didn't know the name. Once I stumbled on the name of the product I was looking for (Cargo Straps) everything else fell into place."
"tough to do but the choices of items needed could have been a bit more detailed, ie, housing, globe replace, electrical harness replace grouped all together instead of having to scroll through all items to find the particular electrical device needed."
"Looked for a low cost tinted safety glasses - at one point, when choosing the 3M category of products - I wanted the style that was part of the heading of all the 3M products - but was not able to find it under the list - even though it was pictured - it would have helped if a product number was included on the initial picture - I know this is done to route customers to the more expensive styles."
"I specify what I want and the supplier and our procurement department actually places the order- but these options are not available to respond accurately to your enquiries. It would be great if there was quick access to full specs and tear sheets describing the available product option."
"Search still STINKS. Got what I needed because I used my Lists. I like the lists."
"when comparing the products returned from a narrowed search, if you click on one of the items to look at it, it is very difficult to exit that item to get back to the other items. Also, the item comparison pop up at the bottom is quite annoying & gets in the way!"
"The young lady that took my information was very helpful."
"I always find what I need at Grainger. My only problem is when a product i really like becomes unavailable. I am sure there is a good reason but I had really come to rely on 4YPD2. I ordered a couple of alternatives in hopes of finding something that works as well."
"easy if you know what you are looking for"
"I would love to have a personal Rep. again, Audra was awesome, but she left last year and I have MUCH difficulty getting quotes."