"My best backup supplier for unusual components."

"easy work, quick resolution"

"I use Grainger very often because they always have the hard to find items available the same or very next day."

"this survey is way too long."

"Overall experience was good."

"Product descriptions could be more thorough."

"I found Grainger to be helpful online and thepeople at the store were pleasant and competentand a joy to work with."

"Your search engine is terrible. It constantly and consistently gets every search wrong. Example: I was searching for Traffic Poles, and it found one speed bump and a traction plate."

"Good visit as usual. I'm very happy that country of origin is easy to see, that impacts my purchasing decision."

"Website had a glitch and gave me an open account had to contact customer service to correct billing issue. They were very help-full and corrected the issue and were able to move up a delivery date for me."

"Generally, this search was productive and helped to narrow my plan on future purchase"

"it is getting better but is still way to slow. I should not have to spend no more than 2 minutes getting a price on a item that I already have a part number for!!"

"Web site very good, but on-going issue with wrong company info printed on packing list and invoice for past 4 months"

"The Customer Support Person Craig, asked me what I was looking for, he took about 1-2 minutes then he sent me the link to the part and the Part Number. Mission Complete!"

"Website is good. Not happy about Lincoln branch being closed in July. This will definitely affect future purchases, especially emergency purchases"