"I use Grainger.com because I am very confident I will find what I need and the accessories I should also consider."

"I like the way items are displayed. It's easy to find info on materials and tools."

"I despise having to purchase from Grainger. The only reason I purchase from Grainger is because Grainger is our official contract supplier."

"It was perfect, took a few minutes to search, approve and order the product."

"On-line shopping fast and easy. Pay on my Grainger Account and the order ships to my door."

"YOUR PEOPLE AT THE BRANCHES ARE YOUR MOST VALUABLE ASSET YET NONE OF THE PRODUCTS CUSTOMERS NEED ARE STOCKED AT THE BRANCHES ANYMORE. SHIP SHIP SHIP. ITS BAD ENOUGH YOUR PRICES ARE UNBELIEVABLY HIGH BUT YOU'RE NOT LISTENING TO YOUR OWN EMPLOYEES WHEN THEY TELL YOU THE SYSTEM IS BROKEN."

"I did not have any luck with the live Chat person. They basically hung up on me when they found that they could not help me."

"Your previous rep set me up a special list and so I can easily find what I need"

"Good Website. Easy to find brand-specific items. Prices for certain items were quite a bit higher than other websites."

"Required Accessories and Recommended Accessories are good guidance for assembling products within a family."

"You had a great deal of the products made in the USA that I was looking for."

"I have worked as a manager in some employment and NEVER had a problem with grainger you got the right products and quick response time actually i would rather order from you than others."

"Great, many products to choose from, including past favorites."

"Good site management; good quality products offered."

"Very easy to navigate using an existing invoice with stock/item numbers."