"This survey was tooooooooooooooooooooo long."

"A LOT of choices for the products I need.Product descriptions VERY limited"

"Great website! Great delivery time! Great products!!"

"I had a part # and it took me right to where I needed."

"Found what I needed & couldn't find it elsware"

"iused the chat feature to find the product it was very good"

"Kelsey came on and helped me out a lot."

"I was just verifying the part number from the catalog before sending a text to the Salesman."

"It was OK. Your quest for info is annoying."

"Grainger.com is my (GO TOO) for just about every buyout that I make."

"Much improved over last year."

"Payment credit card and shipper input buckets could be BIGGER! The change Shipper dropdown didn't seem to work but I saw and fixed the Missing SHipper Error Msg at the top.I saw a broadcast commercial, reminding me of Grainger this weekend and found what retailers didn't have right away. I'll be back!"

"After two other sites I said should hve come here first ! Researching for insurance company ."

"Quick and helpful. Just like walking into the store."

"Eliminate the popups. I don't want to chat and I don't want to take the survey a million times."