"I really hate seeing the survey offer the moment I get to your site"

"am in need of door locks that neighbor can not break into! need an affordable price as we are elderly and living on Social Security. he can get into a keyed lock faster than we can find the key, the locks that have a rolling chamber click when the right number is hit, can't keep him out! Need something secure!! we are prisioners in our own home."

"I had the benefit of ONLINE CHAT and that person could obviously find her way around the site better and faster than I could have since this would have been my first time visiting your website."

"Did not get any shipping choices. Shipping was as much as teh product, claims will come tomorrow. WDid not need that fast,would have liked shipping options."

"Poor. Could not use a PO when purchasing as a guest and got contradictory results when trying to register"

"I use to receive order confirmation via email. I need that back."

"AS ALWAYS MY EXPERIENCE ON GRAINGER.COM TODAY WAS VERY HELPFUL,I WAS VERY SATISIFIED WITH THE INFORMATION THAT I OBTAINED TODAY."

"It works, but it is not the easiest to figure out exactly what is being shown."

"My customer service rep is excellent, Thank you Adrian Aldana"

"easy to use and easy to search for what I wanted. Grainger has everything!!"

"On-Line chat saved the day."

"Excellent. Also added some new items to one of my shopping lists."

"The searches almost never return the results I am looking for, I have to find a back-door to get to the item I want. I almost gave up."

"good sometimes hard to tell what, if any, differences there were between products."

"A lot of confusion while trying to create an account!"