"Prices on light bulbs are double what I am paying since I stopped using Grainger."

"search has always been useless"

"Your system needs to grasp key words in a search query and group selections accordingly. For example I entered a query for a certain type of marine sealant. I expected a list of marine sealants. Instead I received a list of all sealants- too long a list to be useful to me."

"I always have loved o shop at grainger. When I managed a hardware store I used Grainger a lot, easy to shopand fast service."

"I was recommended to your site for a specific item. I found it easily and ordered it."

"Very good and helpful. A little hard to narrow down exactly what I wanted from the large selection."

"Need to compare with other providers"

"This is the first time I've used the chat assistance feature. Stephanie was GREAT! Very fast and helpful. A big thank you to her."

"This site was very informative and easy to navigate."

"It was easy to use. The survey is way too long, allot of redundant questions."

"Graingers falls short on product information."

"tolong to load pages--to many pop ups."

"the navigation of the website has improved a great deal. :)"

"I got online looking for promo codes and was told I had to register to get them. We are already, as a company, an account holder."

"My general experience was good and normally is when I visit Grainger.com"