"Prety Good, Website is clean and user friendly, my 2 complaints are that prices are pretty high compared to other online websites, and better product Information"

"Refer to question 31.1: your web site ****."

"price for junction box not close to competitive"

"Grainger always provides great service whether it is on-line or through a local branch office. After years of working with Grainger in the maintenance field, I am still recommending new companies to look to Grainger as a great resource tool in keeping their businesses running smoothly!"

"visit was a good experiance"

"Have known about and used Grainger over approximately 40 years. Always a good place to go for mechanical and electrical items"

"default PO options was removed from the screen requiring additional keystrokes to add PO#"

"Fine - looking for a suite of products - only issue was could not locate any information on what clothing sizes related to in regard to body size"

"Been a Grainger client for 40 years, seldom disappointed."

"great supply source easy to use website"

"I want to use Grainger but they no longer put the customer first as displayed by their exit from the loyalty programs"

"My experience is normally great. However, there are times that I order a product and them I am told that it it no longer in stock. Therefore,for me it is double work to have to go back and request something else when I could have done it the first time."

"The web site is great! I have told several venders over the years that if they want people to make a web site that works make sure its as good as Grainger's!"

"The Grainger web site makes it pretty easy to find things. Sometimes when you put in a full description, you can't find what you need. You have to minimize your description. Other than that, it's an easy way to purchase items."

"Overall very good experiences with The Big G. At a previous job I made almost almost daily orders from Grainger online. The site was good then, and seems to get better as time goes on. Some items are without any pictures at all, which is an immediate deal killer for me. And for that matter, line drawings instead of actual pictures is pretty low rent as well. I expect better from any large online retailer.Thanks!"