"The cost of the pump I was looking at, apples to apples was almost 3 times higher than your competitors."

"Grainger's has always been a great store to purchase from, now it's even better to be able to order online. I've been a Grainger customer since the 80's and they have always been one of the best places to do business."

"The website is a great tool for the needs of my department. As with anything, there is room to improve. Repair parts for some products are not listed with the original part in most cases."

"Grainger has products that I don't find elsewhere and they make it easy to place an order!"

"I love the ease and time I save by ordering via the website. Just wish the pop up chat didn't continue to pop up all the time."

"Grainger provides a great tool for parts searching, quotes, purchases."

"My overall experience with Grainger.com has been positive. It is easy to find and compare the components I'm looking for."

"Overall, I was able to accomplish what I needed to do."

"my experience was fine. this survey is much longer than it needs to be, and I may quit before its done"

"i shop graingers as a last resort because the prices of most things i need are too expensive and i cant be competitive pricing with your catalog"

"Site is to difficult to search and find product"

"So far I have had a good experience"

"I found nothing negative about your website."

"Fine. I thought we had registered, but we hadn't. Placed an order on phone when she said we had not yet registered, and then registered."

"It was fine and thank you!"