"The print looked better than the website photo. Packaged well, and was not damaged"
"Beautiful is the only way to describe the canvas I ordered !
Ordering was easy & they shipped quickly.
Thanks
"
"This is our 3rd purchase from Big Canvas and again they did not disappoint. Shipping was quick and the picture looks great."
"Prints were great but they put the hooks in the wrong place. Kind of ridiculous that they can’t figure out top from bottom. Sloppy work."
"Fast quick service and received just what I had ordered. Packaged well and look great on our wall."
"Done. You are making me write toomuch"
"This is my second time purchasing from great big canvas. The canvas on 2 of the paintings were not stretched tight enough. They replaced the canvases within a few days and they were perfect. I love using great big canvas when decorating. You can see the picture in the exact lighting in the room using a tablet and the pictures are excellent quality. "
"Love the picture. Quick shipping and well packed. Excellent!"
"I was concerned when I first placed my first GBC order, since the delivery time seemed long. However, the oversized aerial photo I ordered arrived in less than ten days. It was securely and heavily packed and in perfect condition upon arrival. Sharp, colorful, and it showed our oceanside home. I'm very pleased and will not hesitate to order from GBC again. I might even order the same picture for another family member!"
"There is no phone number to call. Could not get delivery info. Frustrating."
“Hi Brad-94197,
Thank you for reaching out! I’m sorry to learn that your delivery process was frustrating. We’re a leader in giclee art printing, and want all of your experiences with us to be positive. I see that your shipment required a special freight method due to the oversized dimensions of the canvas. For orders identified as requiring special freight arrangements, our system sends out an email while the canvas is still in production, to help provide you with a heads-up on the delivery process. We also try to make ourselves available in multiple different ways, since we want to be there for you anytime you have concerns. Email replies can take approximately 2 business days. Additionally, we are available to help via faster contact methods, such as live chat (available during business hours) or through private message on our Facebook page (7 days a week). Our team was happy to learn that your canvas was successfully delivered on 6/25. We hope you are enjoying this beautiful framed piece! Please don’t hesitate to reach out if there is anything else we can do for you.
”
"Have purchased a new home and found wonderful art for the bare walls. The pieces we bought are beautifully done on canvas and the floating frames are great as they make the pieces look very substantial. "
"They were good to deal with got what I wanted in less time than they promised. So they exceeded my expectations "
"Brilliant staff of professionals. The art that is delivered to my home is always color perfect and sharp. I also design for theatre and opera and I have always used GREAT BIG CANVAS for giant reproductions of classic art. The colors are pure and look rich and luscious under stage lighting. As a designer for grand estates, it is always a pleasure to hear my clients share how the originality and also the exquisite reproductions of classical art are breathtaking. I had one mishap with a very large painting that was ripped in one area due to the shipping. Great Big Canvas immediately resolved the situation, compassionately and professionally. I had another painting delivered to my door, quickly resolving the situation. "
"Easy to order. We were pleased with the canvas when it arrived. It did not take long for the parcel to arrive. "
"Great ABC wall art. Got my dogs names to hang above their bowls. Never expected to get it so fast! And it’s beautiful!"
A rep from Great Big Canvas, , has responded:
“Hi Colleen,
Thank you for bringing this mistake to our attention! I'm sorry this happened. We always want to make it right if you receive something imperfect in your order. I see that one of our team members saw your message yesterday and has set up replacements, which are currently being printed. Thanks for giving us the opportunity to fix this! ”